Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Customer Service Representative

Company: DRiV

Location: Skokie, IL

Posted Aug 05, 2025

Through our four business groups, Motorparts, Ride Performance, Clean Air and Powertrain, DRiV is driving advancements in global mobility by delivering…

Staff Data Scientist

Company: The University of Chicago

Location: Chicago, IL

Posted Aug 05, 2025

Serving as a reference for staff, faculty members, and Gen3 users as technical subject matter expert by applying principles of data science to define and scope…

2nd Shift Security Shift Lead - FT - $19.50/hr

Company: Sunstates Security

Location: Burr Ridge, IL

Posted Aug 05, 2025

Willing and able to work holidays, weekends, and in all weather conditions. 2nd Shift Security Shift Lead - FT - $19.50/hr.

School Custodian

Company: Community Education Network

Location: Chicago, IL

Posted Aug 05, 2025

Must have a current and valid driver’s license. You are a proactive communicator who enjoys interacting with others, always ready to assist and respond to the…

Flooring Expert, Tile, Hardwood, Vinyl

Company: Essential Building Group co

Location: Chicago, IL

Posted Aug 05, 2025

Utilize hand tools and power tools for various flooring tasks. Familiarity with hand tools, power tools, caulking techniques, and buffing processes.

Graphic Designer and Wide Format Digital Printer Technician

Company: Maya Romanoff Corporation

Location: Skokie, IL

Posted Aug 05, 2025

This role blends graphic design with technical, digital print production. BA or BFA in Graphic Design, Digital Media, or related field.

Senior Manager, Software Engineering (PL)

Company: Capital One

Location: Chicago, IL

Posted Aug 05, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Sr Data Scientist

Company: PayPal

Location: Chicago, IL

Posted Aug 06, 2025

Deep understanding of credit models and the external data ecosystem, including credit bureau data, cash flow insights, and alternative credit data sources.

Commercial Door Technicians

Company: DH Pace

Location: Chicago, IL

Posted Aug 05, 2025

Must possess valid driver's license and good driving record. Experience in construction, as a general laborer, service technician, installer, carpenter,…

Custodial Worker/ Janitor

Company: Broadview Baptist Church

Location: Broadview, IL

Posted Aug 06, 2025

Adhere to established procedures to provide a safe working environment including complying with OSHA, state/local federal and City Wide regulations.

Senior Project Accountant

Company: Rotary International

Location: Evanston, IL

Posted Aug 06, 2025

Bachelor’s degree in Accounting, Finance, or a related field (required). CPA or equivalent certification preferred. Proficient in accounting software and Excel.

UI Health - Extra Help Staff Nurse I - 8W Sickle Cell Clinic

Company: University of Illinois

Location: Chicago, IL

Posted Aug 05, 2025

Engages and obtains information from patient and/or family to develop an appropriate patient educational plan.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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