Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Northside Flex Officer

Company: Securitas

Location: Chicago, IL

Posted Aug 05, 2025

Valid driver's License and clear driving history. Provide high level of customer service to clients, employees, and guests. Must be at least 21 years of age.

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Staff Accountant

Company: Fooda

Location: Chicago, IL

Posted Aug 05, 2025

The Staff Accountant is super organized, possesses technical accounting and reporting skills, and has experience working in a high growth environment.

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Transition Project Manager

Company: Securitas

Location: Chicago, IL

Posted Aug 05, 2025

Ensure contract compliance with all applicable state, local, and federal regulations. Prepare and coordinate staffing schedules for assigned sites, ensuring…

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Treasury Accountant

Company: Google

Location: Chicago, IL

Posted Aug 05, 2025

Support cash and other short-term liquid asset classes from project implementation through monthly accounting and reporting cycles.

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Service Plumber

Company: Deljo Heating & Cooling

Location: Chicago, IL

Posted Aug 05, 2025

Valid driver's license with an insurable driving record. 1+ years of plumbing field experience and installation experience. Willing to invest in tools.

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Production Designer

Company: Mars United Commerce

Location: Chicago, IL

Posted Aug 05, 2025

Bachelor’s degree in graphic arts, Marketing, Communications or related field. Assist in developing brand/campaign design systems and style guides.

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Unarmed Security Guard (Part-time)

Company: Silver Star Protection Group

Location: Chicago, IL

Posted Aug 05, 2025

Current driver’s license and dependable transportation. Must have a valid PERC card and FOID Card. Monitor surveillance and security alarm systems.

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Plumber

Company: John Baethke and Son Plumbing

Location: Chicago, IL

Posted Aug 05, 2025

A valid driver's license and insurable record. $5 an hour into a 401k - invested in your future - employer-funded, no matching required!

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Cloud Infrastructure Architect - Data Platforms

Company: Selby Jennings

Location: Chicago, IL

Posted Aug 05, 2025

Ability to design and implement secure, scalable systems across cloud environments. An elite high frequency trading firm is seeking a senior-level engineer with…

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Manager, Strategic Partnership Development

Company: Capital One

Location: Chicago, IL

Posted Aug 05, 2025

You will help design and craft the supporting materials for the internal business case, transaction design and structuring, and investor marketing process.

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Construction Project Manager

Company: Revolution Workshop

Location: Chicago, IL

Posted Aug 05, 2025

This individual demonstrates technical and experiential competence in construction and project management, with considerable experience operating construction…

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Special Education Teacher

Company: Noble Schools

Location: Chicago, IL

Posted Aug 05, 2025

Illinois Teaching License (PEL or ELS) with Learning Behavior Specialist I endorsement (LBSI) or out-of-state equivalent of a Special Education teaching license…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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