Strong Customer Service Skills Jobs in Chicago, IL

81,511 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

HVAC Service Tech

Company: American Vintage Home

Location: Evanston, IL

Posted Aug 04, 2025

Valid drivers license with a safe driving record. 2+ years of field experience. Diagnose, troubleshoot, and repair HVAC systems, including forced air and…

Senior Manager, Corporate Affairs Operations

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 04, 2025

PMP certification or equivalent project management credentials strongly preferred. Leadership skills with experience managing teams and driving organizational…

Senior Manager - Segment Communications

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 04, 2025

7+ years of experience in communications, marketing, or related field. Proficiency in content management systems, analytics tools, and multimedia platforms.

Security Supervisor

Company: P4 Security Solutions

Location: Rogers Park, IL

Posted Aug 04, 2025

Customer service and front desk reception. The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium…

Project Manager

Company: Engtal

Location: Chicago, IL

Posted Aug 04, 2025

Bachelor's degree in Construction Management, Engineering, or related field preferred (but not required based on experience).

Low-Level C++ Software Engineer

Company: Wolverine Trading

Location: Chicago, IL

Posted Aug 04, 2025

Effective communication skills, with the ability to effectively engage both technical and non-technical stakeholders. Retirement Plans: 401K and Roth 401K.

Plumber - Residential

Company: American Vintage Home

Location: Evanston, IL

Posted Aug 04, 2025

Valid drivers license with a safe driving record. 2+ years of field experience. Ability to troubleshoot, repair, and collect payment.

Automation Support Engineer

Company: Retiina

Location: Forest Park, IL

Posted Aug 04, 2025

Repair and maintain systems in accordance with diagrams, sketches, operation manuals, and manufacturer’s specifications, machinery and mechanical equipment,…

Accountant

Company: Cushman & Wakefield

Location: Chicago, IL

Posted Aug 04, 2025

May be assigned to either accounts payable or receivable and may handle billing/invoicing, cash receipts, data entry, budgets and budgeting, expenses, sales…

Contact Center Rep I

Company: Advocate Aurora Health

Location: Oak Brook, IL

Posted Aug 04, 2025

Major Responsibilities: Customer Care and Service Excellence 1)Promptly answers all incoming calls and other contact methods with the standard professional…

Software Development Engineer, Veteran Opportunity

Company: Amazon.com Services LLC

Location: Chicago, IL

Posted Aug 04, 2025

Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.

Solutions Architect - Central US

Company: Infoblox

Location: Chicago, IL

Posted Aug 04, 2025

Collaborating closely with the field sales teams and our customers , you will help the sales team develop new business by working directly with customers and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages