Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

1st shift Electrician Role (Direct Hire)

Company: JobSquad Staffing Solutions

Location: Cicero, IL

Posted Jul 28, 2025

Maintain, troubleshoot, and repair electrical and mechanical equipment, including motors, conveyors, PLCs, and control systems.

Implementation Manager

Company: Augment

Location: Chicago, IL

Posted Jul 28, 2025

Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-…

Customer Service Representative

Company: AZTECA FOODS, INC

Location: Chicago, IL

Posted Jul 28, 2025

*Provide sales, broker and customer support;* by answering incoming calls, and respond promptly to inquiries with professionalism and accuracy.

Registered Nurse (RN) Overnight Shift

Company: Southview Manor

Location: Chicago, IL

Posted Jul 28, 2025

Registered Nurse (RN) license in IL. As a Registered Nurse (RN), you will be joining a team of nursing professionals dedicated to providing excellent clinical…

Customer Service Representative

Company: State Farm - Geovanni Trujano Agency

Location: Mount Prospect, IL

Posted Jul 29, 2025

Handle incoming customer inquiries in both English and Spanish via phone, email, and chat. Maintain detailed and organized records of customer interactions and…

Advanced Rail Technology, Director of Engineering - Uptime

Company: Progress Rail

Location: La Grange, IL

Posted Jul 29, 2025

5+ years of project and/or product management in a technical field. 10+ years of engineering leadership preferably in the software field.

CNC Swiss Associate or Level I Machinist - 2nd Shift

Company: Woodward, Inc.

Location: Niles, IL

Posted Jul 28, 2025

General knowledge of machines and equipment functionality, and how tools could be used on such equipment/machines. 10% shift differential plus overtime.

Program Manager People Tech

Company: Uber

Location: Chicago, IL

Posted Jul 28, 2025

Bachelor's degree in Business, Computer Science, Labor Relations, or a related field. 3+ years of experience in program management, operations, or a similar…

People Analyst, Analytics for Googlers

Company: Google

Location: Chicago, IL

Posted Jul 28, 2025

Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our…

2nd shift Electrician Role (Direct Hire)

Company: JobSquad Staffing Solutions

Location: Oak Park, IL

Posted Jul 28, 2025

Maintain, troubleshoot, and repair electrical and mechanical equipment, including motors, conveyors, PLCs, and control systems.

Intermodal Dispatch Data Analyst

Company: Whimsy Inc.

Location: Mount Prospect, IL

Posted Jul 28, 2025

Learn order entry, dispatching, and other functions of the business in order to fill in when needed. In this position you will be the direct point of contact…

Custodian

Company: Erie Family Health Center

Location: Chicago, IL

Posted Jul 28, 2025

The custodian ensures that Erie sites are clean and present a positive first impression for employees, patients, and visitors by performing general daily…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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