Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Janitor

Company: GDI Services Inc US

Location: Northbrook, IL

Posted Jul 29, 2025

Must be able to listen to customer requests and follow supervisor instructions. Monday - Friday 5:00 PM - 1:00 AM. Cleaning of range of facilities.

Track Laborer - CRI

Company: OmniTRAX, Inc

Location: Chicago, IL

Posted Jul 29, 2025

Work safely in a construction/field environment following the safety rules and carrying out the work in a manner that promotes a safe work environment.

Journeyman Electrician - Chicago, IL

Company: Flock Safety

Location: Chicago, IL

Posted Jul 29, 2025

Valid driver's license and clean driving record. Familiarize with Support Tools and Processes: Learn the internal systems, tools, and methodologies used to…

Project Manager - Interiors - Chicagoland Construction

Company: Michael Page

Location: Chicago, IL

Posted Jul 29, 2025

Strong knowledge of project management tools and techniques. Proven experience managing interior construction projects.

Security Supervisor - 33885

Company: Harvard Protection Services, LLC

Location: Chicago, IL

Posted Jul 29, 2025

Assist in monitoring/developing staff performance to include supervision, evaluations, disciplinary matters, training, scheduling, callouts, assigning work.

SUPERVISING WATCHMAN

Company: City of Chicago

Location: Chicago, IL

Posted Jul 29, 2025

NOTE: A valid State of Illinois driver's license is required. Receives scheduled calls from Watchmen reporting in from their locations and calls from city…

Part-Time Public Area Attendant - The Ritz-Carlton, Chicago

Company: Sage Hospitality

Location: Chicago, IL

Posted Jul 29, 2025

At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests will have every chance to explore the city, from…

Project Manager - Healthcare Construction - Chicago

Company: Michael Page

Location: Chicago, IL

Posted Jul 29, 2025

Train and develop the project team. Our client is a design/build developer who specialize in healthcare projects. Car allowance and gas card available.

Field Security Supervisor

Company: GardaWorld Security Services U.S.

Location: Chicago, IL

Posted Jul 29, 2025

In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. What’s in it for You.

Property Accountant

Company: Creative Financial Staffing

Location: Chicago, IL

Posted Jul 29, 2025

Bachelor’s degree in Accounting, Finance, or a related field. Oversee rent invoicing, collections, and vendor payments.

LEAD ACCOUNTANT

Company: City of Chicago

Location: Chicago, IL

Posted Jul 29, 2025

Graduation from an accredited college or university with a Bachelor's degree in Accounting or a directly related field with 15 credit hours in Accounting, plus…

Project Manager

Company: Duly Health and Care

Location: Downers Grove, IL

Posted Jul 29, 2025

Bachelor’s degree in Information Systems, Business, Healthcare Administration, or related field. These roles are critical to managing project lifecycles across…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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