Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Jr. Graphic Designer

Company: CannonDesign

Location: Chicago, IL

Posted Jul 29, 2025

Bachelor's degree in graphic design or a related field. 1+ years professional experience in a graphic design position, experience in the AE field is a plus but…

Registered Nurse 1 | Neonatal ICU | Nights

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 29, 2025

16.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.

Injection Molding Operator

Company: SIG Group

Location: Northlake, IL

Posted Jul 29, 2025

Technical certification or vocational training in injection molding is highly preferred. Adjusting machine parameters, such as temperature, pressure, speed, and…

Customer Service Representative

Company: Respire Homecare

Location: Elmhurst, IL

Posted Jul 29, 2025

Answers incoming phone calls promptly and courteously. Answer phone calls by the 2nd ring, Receive, qualify, and process, according to procedure, all customer…

Spanish Speaking Customer Service Rep

Company: American Freedom Insurance Company

Location: Mount Prospect, IL

Posted Jul 29, 2025

*Career Development*: Paid training, ergonomic workstations, and state licensing reimbursement, professional development with advancement opportunities.

Plumber - Sewer Reliner

Company: American Vintage Home

Location: Evanston, IL

Posted Jul 29, 2025

Valid drivers license with a safe driving record. 2+ years of field experience. Perform excavation and coordinate with contractors and project managers to meet…

Production, Graphic Design

Company: International Interior Design Association

Location: Chicago, IL

Posted Jul 29, 2025

Work experience at a marketing/advertising agency or within architecture, interior design, environmental design, or multidisciplinary design firms.

Registered Nurse 1 | Gen Med | Nights (7NA)

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 29, 2025

16.Demonstrates accountability for own professional practice, including progress toward achievement of annual goals with guidance.

Microsoft Azure Cloud Engineer

Company: Emergent Software

Location: Chicago, IL

Posted Jul 29, 2025

Strong verbal and written communication skills with ability to explain technical concepts to both technical and non-technical audiences.

HVAC/R Technician II

Company: 7-Eleven

Location: Rosemont, IL

Posted Jul 29, 2025

Respond to service requests for HVAC, refrigeration, cold beverage equipment, ice makers, in addition to work orders related to plumbing, electrical, and…

Accountant

Company: The Chicago Housing Authority

Location: Chicago, IL

Posted Jul 29, 2025

B.S. in Accounting or related field or the equivalent combination of education and related work experience. Performs monthly cash reconciliations and various…

Bilingual Customer Service (Haitian Creole/English) – Call Center

Company: American Freedom Insurance Company

Location: Mount Prospect, IL

Posted Jul 29, 2025

*Career Development:* Paid training, ergonomic workstations, and state licensing reimbursement, professional development with advancement opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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