Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

BI Analyst

Company: Solina Group

Location: Chicago, IL

Posted Jul 25, 2025

Excellent communication skills to collaborate with technical and non-technical stakeholders. 5+ years of experience in BI, Data Engineering, or a related field.

Sheet Metal Installer

Company: Addison Group

Location: Bedford Park, IL

Posted Jul 24, 2025

Valid driver’s license and reliable transportation required. Safely and efficiently operate hand tools, power tools, and sheet metal equipment.

CHICAGO Sports Performance Chef

Company: Pro-Eats LLC/ Chefs for Athletes

Location: Chicago, IL

Posted Jul 25, 2025

_*No resumes reviewed without food portfolio or professional social media links.*_. Flexibility with schedule, menu and recipe development, familiarity with…

Blacksmith & Welder (Skokie)

Company: Chicago Transit Authority

Location: Skokie, IL

Posted Jul 25, 2025

Required to possess the knowledge and skills necessary to use power operated and hand tools including mechanical cutting machines, hydraulic press and…

CNC Machinist/ Programmer

Company: Finzer Roller Inc

Location: Chicago, IL

Posted Jul 25, 2025

Read and interpret blueprints and technical drawings. Ability to interpret blueprints and technical drawings. Repair steel or aluminum cores using CNC lathes.

Project Manager Engineering

Company: CONAGRA

Location: Chicago, IL

Posted Jul 25, 2025

Have external interactions with, but not limited to, equipment vendors, construction contractors, engineering services contractors, local / state / federal…

HVAC Field Service Technician-Willowbrook, IL

Company: Trane Technologies

Location: Willowbrook, IL

Posted Jul 25, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

Sous Chef

Company: Café Ba-Ba-Reeba!

Location: Chicago, IL

Posted Jul 25, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

State Medicaid Project Manager

Company: NTT DATA

Location: Chicago, IL

Posted Jul 25, 2025

Ability to develop, maintain, review, and manage project plans, communication plans, risk logs, issue logs, and other deliverables essential to effective…

Associate IT Business Analyst

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 25, 2025

5.Analyzes the design of technical systems, software expectations, and business models, working with vendors, IT teams and business stakeholders.

Senior Accountant

Company: Geosyntec Consultants, Inc.

Location: Chicago, IL

Posted Jul 25, 2025

Maintain account analysis to support the activity in selected general ledger accounts as documented in the Accounting Policies and Procedures Manual; record any…

Armed Security Guard

Company: LEGION SECURITY CONSULTANTS INC

Location: Chicago, IL

Posted Jul 25, 2025

Ability to operate surveillance equipment. Report on daily activities and any security incidents. Strong understanding of public safety and security procedures.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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