Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Courtesy Patrol Officer Part Time

Company: Evergreen Real Estate Services Llc

Location: Chicago, IL

Posted Jul 24, 2025

Monitors entry and exit from the facility and require all guests to sign-in and sign-out, as well as show personal picture identification in accordance with…

HVAC Service Technician - NO ON CALL

Company: TR MILLER HEATING AND COOLING

Location: Tinley Park, IL

Posted Jul 24, 2025

Maintain a valid driver’s license and a clean driving record. Valid driver’s license with clean driving record. EPA certified preferred but not required.

Flooring Sales Representative

Company: Koeckritz Rugs Inc

Location: Elk Grove Village, IL

Posted Jul 24, 2025

Must have previous experience in outside flooring sales. As our sales associate your primary objectives will be finding and building relationships with new…

Chef de Partie

Company: Midosuji at Chicago Athletic Association

Location: Chicago, IL

Posted Jul 24, 2025

During service, this is a guest-facing role where the cook will interact directly with guests and serve dishes across the counter.

Maintenance and Custodian Associate

Company: Catholic Charities of the Archdiocese of Chicago

Location: Chicago, IL

Posted Jul 24, 2025

Client Interaction & Support: Engage courteously and professionally with store clients and staff, offer assistance when appropriate and contribute to a…

Senior Programmer

Company: The University of Chicago

Location: Chicago, IL

Posted Jul 24, 2025

Advanced degree in computer science or a related field. Minimum requirements include a college or university degree in related field.

Residential Electrician Walk-In Interview Day Tuesday: 10am-1pm

Company: Precision Today Plumbing Drains Heating & Cooling

Location: Franklin Park, IL

Posted Jul 24, 2025

Can pass the Federal background and drug screen; a clean driving record and current driver’s license are ALL a must (Please do not apply if any of these are…

Global Cloud Practice Architect, Workspace

Company: Google

Location: Chicago, IL

Posted Jul 24, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

Technical Project Manager

Company: Salesforce

Location: Chicago, IL

Posted Jul 24, 2025

Provide monthly project reviews and updates at sprint reviews (deep dive into current state of project goals, risks, escalations).

Siding Installer (Fiber Cement)

Company: ZIGXAG

Location: Chicago, IL

Posted Jul 24, 2025

This role requires attention to detail, the ability to work independently or have your own team, own your own tools and a commitment to delivering high-quality…

Operations Accountant

Company: Invenergy

Location: Chicago, IL

Posted Jul 24, 2025

Coordinate project treasury, banking, and cash flow analysis. Understanding of variance / trend analysis with actual/budget/historical results.

Laborer Foreman

Company: M. A. Mortenson Company

Location: Chicago, IL

Posted Jul 24, 2025

Ability to work with tools and equipment such as power and non-powered hand tools, vibrators, pumps, drills, and jackhammers; ability to work with machinery…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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