Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

CNC Machinist

Company: C&A Tool Engineering

Location: Chicago, IL

Posted Jul 24, 2025

Ability to set up CNC: Grinding / Lathe / Mill / Swiss from start to finish including prepping of tools. Hand toolpath programming (angles/radii).

Repairman / Jack Of All Trade

Company: Molly Maid of Oak Park and the Midwestern Suburbs

Location: La Grange, IL

Posted Jul 24, 2025

Doors & Windows – Installation and repair of all door types (interior, exterior, sliding, storm), weather stripping, locks, trim, and basic window repairs or…

Software Engineer

Company: CACI

Location: Lisle, IL

Posted Jul 24, 2025

Participate in technical activities spanning multiple technical disciplines including security analysis, software/tool development, software test, development…

Repairman / Jack Of All Trade

Company: Molly Maid of Oak Park and the Midwestern Suburbs

Location: Hinsdale, IL

Posted Jul 24, 2025

Doors & Windows – Installation and repair of all door types (interior, exterior, sliding, storm), weather stripping, locks, trim, and basic window repairs or…

AI Prompt Engineer

Company: ActiveCampaign

Location: Chicago, IL

Posted Jul 24, 2025

This is a hands-on role focused on prompt design, workflow implementation, and knowledge asset creation, with a goal of delivering repeatable, high-quality…

Manual Lathe Machinist II

Company: American Roller Company

Location: Chicago, IL

Posted Jul 24, 2025

Along the way, you’ll develop technical, mechanical, and problem-solving skills that open doors. Blueprint Reading: Interpret technical drawings and follow…

Director of IT

Company: The LaSalle Network

Location: Chicago, IL

Posted Jul 24, 2025

Serve as a strategic business partner to senior leadership, not just a technical executor. Build and implement data governance strategies to support future…

Service Plumber

Company: Deljo Heating and Cooling

Location: Chicago, IL

Posted Jul 24, 2025

Valid driver's license with an insurable driving record. 2+ years of plumbing field experience and installation experience. Willing to invest in tools.

Operator - Pail Assembly - 1st Shift

Company: Mauser Packaging Solutions

Location: Chicago, IL

Posted Jul 24, 2025

Inside conditions, extremes of heat (100+ seasonal), exposure to humidity, working in tight areas, high noise levels from production environment, including some…

Machine Operator

Company: Onin Staffing

Location: Hodgkins, IL

Posted Jul 24, 2025

Set up machines for production. Plus, radically affordable health insurance after 30 days. Competitive pay rates 1st shift $18.50per hour.

Digital Graphic Designer

Company: Moody Bible Institute

Location: Chicago, IL

Posted Jul 24, 2025

Bachelor’s or master’s degree in graphic design, digital media production, journalism, or similar communication field.

Retail Cosmetics Sales Associate - CHANEL Beaute, Orland Square - Full Time

Company: Macy’s

Location: Orland Park, IL

Posted Jul 24, 2025

Collaboration: Partnership with the total Beauty team to drive sales and deliver the customer experience. Use product knowledge to give expert guidance to each…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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