Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Public Safety Officer Lead - Swedish Hospital - Nights

Company: Endeavor Health

Location: Chicago, IL

Posted Jul 16, 2025

A valid driver’s license. Required license and/or certification: CPI (Crisis Prevention Intervention) certification within six months of hire.

Customer Experience Video Scout (Travel Required)

Company: Reality Based Group

Location: Chicago, IL

Posted Jul 16, 2025

Valid driver's license and a reliable form of transportation. Comfort and enjoyment with extended travel and independent work.

Senior Product Manager - Sugar

Company: Batory Foods

Location: Rosemont, IL

Posted Jul 16, 2025

Become fluent in differing product line cost models and develop an understanding of product line margin structures with ability to quote the Sales Team as…

BAS Project Manager - Applied Controls

Company: Air Comfort

Location: Broadview, IL

Posted Jul 16, 2025

Proactively communicate with field personnel regarding status of work and expected costs. This position will work closely with all employees of Applied Controls…

HVAC Master Technician/Technical Trainer

Company: Leslie Heating & Cooling

Location: Lombard, IL

Posted Jul 16, 2025

Provide field support and advanced troubleshooting for complex service or turnover calls. Run service calls (on demand). $85,000 – $125,000 per year*.

RN Case Manager

Company: Moments Hospice

Location: Chicago, IL

Posted Jul 16, 2025

Licensed as a Registered Nurse / RN in the state you work in. 401(k) with company matching. As an RN Case Manager, you will play a critical role in making our…

Entry Level Customer Service Representative - Weekly Pay

Company: Tri-State Energy Group

Location: Forest Park, IL

Posted Jul 16, 2025

We offer incredible advancement and management training from entry-level to senior-level positions. Prior knowledge and experience in customer service account…

Graphic Designer – Wayfinding & Compliance

Company: Stratus

Location: Elmhurst, IL

Posted Jul 16, 2025

Our work transforms environments through strategic design, high-impact visuals, and precise production. Bachelor’s degree in Graphic Design, Environmental…

Sous Chef

Company: Bazaar Meat by Jose Andres

Location: Chicago, IL

Posted Jul 16, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Financial Systems Reporting and Data Senior Analyst

Company: Plante Moran

Location: Chicago, IL

Posted Jul 16, 2025

Compensation is commensurate with technical skills and experience is provided in accordance with applicable state requirement.

Sales Associate-Restaurant Equipment

Company: Auto-Chlor System

Location: Chicago, IL

Posted Jul 16, 2025

Build relationships: Be in the field daily, growing accounts and solving real problems for real customers. Own your territory: Prospect new clients, meet with…

Sr Analyst, Incident Response

Company: PayPal

Location: Chicago, IL

Posted Jul 16, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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