Strong Customer Service Skills Jobs in Chicago, IL

81,511 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Associate Director, Connections Strategy

Company: Rise

Location: Chicago, IL

Posted Jul 15, 2025

You will be a key voice in client relationships, driving clarity around where, how, and why to show up, and ensuring strategies are both inspired and actionable…

Cash Accountant

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 15, 2025

Monitor and reconcile cash transactions, including deposits, bank transfers, and electronic payments daily. Bachelor’s degree in accounting, finance, or related…

Sushi Chef

Company: Sushi by Bou Global LLC

Location: Chicago, IL

Posted Jul 15, 2025

Ability to listen to and facilitate special requests from our guests. Minimum of 2 years’ experience as a sushi chef in fine dining or highvolume restaurant…

Insider Threat Intelligence Analyst

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Jul 15, 2025

Understanding of Supply-Chain risks, particularly vendors and technology attributed to nation-state intelligence activities.

Machine Operator (2nd Shift)

Company: The Royal Group

Location: Alsip, IL

Posted Jul 15, 2025

A clean facility, featuring state-of-the-art technology. The employee is regularly exposed to moving mechanical parts. Year-round employment for job stability.

HVAC Refrigeration Service Technician

Company: Nextech

Location: Oak Brook, IL

Posted Jul 15, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

HVAC Refrigeration Service Technician

Company: Nextech

Location: Chicago, IL

Posted Jul 15, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Lead Data Analyst - Hybrid

Company: Alliant Credit Union

Location: Chicago, IL

Posted Jul 15, 2025

Utilize data analysis techniques such as data cleansing, data mining, and exploratory data analysis, to cleanse, validate, and transform raw data to create…

Sushi Chef

Company: Sushi by Bou Global LLC

Location: Chicago, IL

Posted Jul 15, 2025

Ability to listen to and facilitate special requests from our guests. Minimum of 2 years’ experience as a sushi chef in fine dining or highvolume restaurant…

HVAC/R Service Technician - Light Commercial

Company: CoolSys

Location: Evanston, IL

Posted Jul 15, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Machine Operator (2nd Shift)

Company: Schwarz Partners LP

Location: Alsip, IL

Posted Jul 15, 2025

A clean facility, featuring state-of-the-art technology. The employee is regularly exposed to moving mechanical parts. Year-round employment for job stability.

HVAC Refrigeration Service Technician

Company: Nextech

Location: Norridge, IL

Posted Jul 15, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages