Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Regional Client Solutions Manager (Sales and Business Development)

Company: Resource Environmental Solutions LLC

Location: Chicago, IL

Posted Jul 17, 2025

Fluency in financial analysis and deal structures; can navigate Go/No-Go decisions and risk mitigation. As we continue to grow and evolve, we're looking for a…

Asset Manager, HVAC

Company: The Scion Group

Location: Chicago, IL

Posted Jul 16, 2025

Act as a mechanical systems mentor to field teams, promoting standardized maintenance practices and issue resolution skills.

Pharmacist (Retail)

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jul 17, 2025

Appropriately documents in Epic all interventions, checking of patient’s own medication, vancomycin/aminoglycoside consultation, patient education (i.e.…

Project Coordinator

Company: Predictive Sales AI

Location: Chicago, IL

Posted Jul 16, 2025

Collaboration: Experience working across technical and non-technical teams to drive project outcomes. Project Coordination: Understanding of project lifecycle…

Resource Coordinator Environmental Services Supervisor EVS Discharge Team Full time Evenings

Company: Northwestern Medicine

Location: Chicago, IL

Posted Jul 17, 2025

Three to five years of experience in relevant field and Supervisory experience. We offer a wide range of benefits that provide employees with tools and…

Clinical Project Manager - Value Based Care

Company: Duly Health and Care

Location: Downers Grove, IL

Posted Jul 17, 2025

Bachelor’s degree in Business, Economics, Healthcare Administration or related field required. A culture committed to community engagement and social impact.

CNC LATHE MACHINIST

Company: MAH Machine Co., Inc.

Location: Cicero, IL

Posted Jul 17, 2025

We can offer innovative solutions and suggestions for improving product design and manufacturing as well as offer complete full-service project management.

Security officer/driver

Company: Kates Detective Agency

Location: Chicago, IL

Posted Jul 17, 2025

Valid driver’s license with clean driving record. This position involves patrolling client properties, ensuring safety, and driving company vehicles as part of…

Pharmacist Midnights 7 on 7 off

Company: Loyola University Health System

Location: Maywood, IL

Posted Jul 17, 2025

Clinical pharmacists provide comprehensive pharmaceutical care to designated service areas or patient populations to achieve optimal patient outcomes and safety…

Client Solutions Manager (Sales and Business Development)

Company: Resource Environmental Solutions LLC

Location: Chicago, IL

Posted Jul 17, 2025

Experience with science, design and/or construction of wetlands. Are comfortable presenting to both technical and non-technical audiences.

Landscape Laborer

Company: Premier Landscape Contractors Inc

Location: Chicago, IL

Posted Jul 16, 2025

Safely operate powered lawn care tools/equipment. Extended periods of walking outside for duration of shift. Pay $18.00 - $24.00 Based on experienced.

Senior Brand Manager, Brand Growth & Innovation, Adult & Feminine Care

Company: Kimberly-Clark

Location: Chicago, IL

Posted Jul 17, 2025

The Senior Brand Manager, Brand Growth & Innovation will lead brand building initiatives across North America for the Adult Care (Bladder Leakage) portfolio as…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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