Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Manager - Digital Content Strategy

Company: United Airlines

Location: Chicago, IL

Posted Jul 10, 2025

Leads content strategy, content governance, content management strategy, and content best practices, including search engine optimization.

Plumber

Company: Hunter Recruitment Advisors

Location: Chicago, IL

Posted Jul 10, 2025

Must have a valid driver’s license and a clean driving record. Your field experience with current plumbing license and certifications.

Project Manager - Healthcare Construction - Chicago

Company: Michael Page

Location: Chicago, IL

Posted Jul 10, 2025

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability,…

Customer Success Manager-Facebook Ads

Company: Predictive Sales AI

Location: Chicago, IL

Posted Jul 09, 2025

Strategic Digital Marketing Advisor: Advise clients on holistic digital marketing strategies, emphasizing how our AI tools can enhance their paid social efforts…

Senior Manager, Software Engineering, Full Stack (Python, GoLang, Java, AWS)

Company: Capital One

Location: Chicago, IL

Posted Jul 10, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Entry Level Sales Associate

Company: Customer Sales Representative

Location: Burr Ridge, IL

Posted Jul 10, 2025

Learn and implement sales scripts, client product information, and promotional strategies. Track and achieve weekly and monthly sales goals.

Registered Nurse Hospice Case Manager - Flexible Schedule

Company: LifeChoice Hospice and Palliative Care

Location: Skokie, IL

Posted Jul 09, 2025

Current RN license in IL. Perform and document patient evaluations, visits, and care in compliance with federal, state, and accreditation standards.

Cabinet Finisher (2 Plus Years Finishing Experience Required)

Company: Renew Medic Chicago

Location: Bensenville, IL

Posted Jul 10, 2025

Occasionally perform work in the field on job sites doing cleaning, touch-ups, precision repairs, painting, and re-finishing. Expected hours: 40 – 50 per week.

Customer Service Representative/Clerical

Company: Insurance Placement Solutions

Location: Riverside, IL

Posted Jul 10, 2025

Answer incoming phone calls and assist clients with policy-related inquiries. Provide support with daily clerical tasks such as organizing mail and data entry.

Registered Nurse Hospice Case Manager - Flexible Schedule

Company: LifeChoice Hospice and Palliative Care

Location: Park Ridge, IL

Posted Jul 09, 2025

Current RN license in IL. Perform and document patient evaluations, visits, and care in compliance with federal, state, and accreditation standards.

Master Plumber

Company: Leaf Home

Location: Chicago, IL

Posted Jul 10, 2025

Train, coach and develop installation employees and contractors both in the office and in the field. Must hold a valid driver's license.

Custodian I

Company: New Life Covenant Church SE

Location: Chicago, IL

Posted Jul 10, 2025

Valid Illinois driver’s license with ability to maintain insurability. Represent organization professionally in all interactions with members, visitors and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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