Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Residential HVAC Installer

Company: Sanchez HVAC Services Inc.

Location: Stickney, IL

Posted Jul 10, 2025

Valid driver’s license and clean driving record. Communicate clearly with customers and answer basic questions about system use and care.

Installer/Plumber

Company: Legendary Service

Location: Chicago, IL

Posted Jul 10, 2025

Valid driver's license with a clean driving record. Clearly explain diagnoses and repair or installation options to customers in a professional, polite manner.

Accounts Payable Accountant - RAIL

Company: First Citizens Bank.

Location: Chicago, IL

Posted Jul 10, 2025

The Accounts Payable Accountant role is responsible for Processing invoices, checks and wires for payments in accordance with Accounts Payable policies and…

IBP Project Manager

Company: The LaSalle Network

Location: Chicago, IL

Posted Jul 10, 2025

Translate business needs into functional specifications and oversee technical configuration. Be the driver of integrated planning excellence-apply today to help…

RETAIL SALES ASSOCIATE

Company: Ashley

Location: Niles, IL

Posted Jul 10, 2025

Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner…

Janitorial / Cleaning Crew / Porter

Company: Dunkin Donuts

Location: Skokie, IL

Posted Jul 10, 2025

Prior experience as janitor, janitorial crew, cleaning crew, crew member, team member, porter, handyman is helpful to the success at this job.

Project Manager - Civil

Company: F.H. Paschen

Location: Chicago, IL

Posted Jul 10, 2025

Knowledge of construction, design, cost reporting and cash flow management. Develop field quality assurance and quality control plan with Superintendent.

Security Officer (unarmed)

Company: 900 Services, LLC-The Shops at 900

Location: Chicago, IL

Posted Jul 10, 2025

Provide exceptional customer service—greeting guests, assisting with directions, and offering general support as needed.

EDI Project Manager

Company: The LaSalle Network

Location: Chicago, IL

Posted Jul 10, 2025

Manage project timelines, budgets, and resource plans using PM tools. Collaborate with IT, Supply Chain, Finance, and Customer Service teams to define…

Regional Manager

Company: Highlands Vista Group

Location: Chicago, IL

Posted Jul 10, 2025

Organize monthly documentation for credit card payments and reimbursement invoices. Assist onsite teams with policy interpretation, compliance, and…

Machinist II

Company: Dart Container

Location: Chicago, IL

Posted Jul 10, 2025

Ability to obtain and maintain powered industrial truck (PIT) license. Read blueprints, schematics, specifications, bills of material, and various technical…

Project Manager - JOC

Company: F.H. Paschen

Location: Chicago, IL

Posted Jul 10, 2025

Knowledge of construction, design, cost reporting and cash flow management. Develop field quality assurance and quality control plan with Superintendent.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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