Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Ammonia Technician

Company: JTM FOODS LLC

Location: Chicago, IL

Posted Jul 09, 2025

Troubleshoot and repair mechanical, electrical, hydraulic, pneumatic, and plumbing systems. Knowledge of mechanical systems, electrical distribution, and safety…

ETL/SQL Data Analyst

Company: Magnifact

Location: Chicago, IL

Posted Jul 09, 2025

Bachelor’s Degree in Business, Computer Science, Information Systems, or related field. Leverage tools such as Jenkins for automating ETL processes within a…

Executive Chef

Company: Levy Sector

Location: Chicago, IL

Posted Jul 09, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

EHS Prevention Initiative Lead Teacher

Company: Easterseals Serving Chicagoland and Greater Rockford

Location: Chicago, IL

Posted Jul 09, 2025

Facilitate with the classroom teaching team the creation and implementation of group lesson plans. The Lead Head Start Teacher ensures that all education staff…

Manual Machinist

Company: Monarch Technical Search

Location: Burr Ridge, IL

Posted Jul 09, 2025

Strong mechanical knowledge with the ability to understand complex technical drawings. The ideal candidate will possess strong mechanical knowledge and…

Job Assistance Data Analyst

Company: Benda Infotech

Location: Chicago, IL

Posted Jul 09, 2025

Present findings in a clear and concise manner to technical and non-technical stakeholders. Bachelor’s or Master’s degree in Data Science, Statistics, Computer…

Special Events Seasonal Security officers

Company: Per Mar Security Services

Location: Countryside, IL

Posted Jul 09, 2025

Stand guard at security officer post, directing visitors, issuing access badges, and providing escorts as necessary. 18 years of age or older.

Union Carpenter Journeyman - Chicago, IL

Company: Turner Construction Company

Location: Chicago, IL

Posted Jul 09, 2025

Valid driver’s license preferred. Inspect all tools and power tools before use to ensure they are in safe and working condition.

Housekeeper

Company: Fitness Formula Clubs (FFC)

Location: Chicago, IL

Posted Jul 09, 2025

Provide a clean, safe, and healthy environment for members, guests, and co-workers. Professional Development Reimbursement - FFC will match 50% of the cost for…

Upscale Sous Chef JN -062025-162361

Company: Goodwin Recruiting

Location: Oak Brook, IL

Posted Jul 09, 2025

Organization and cost & product control are essential, in addition to ensuring the kitchen meets all health department standards for safe food handling.

Regional Marketing Associate - Student Housing Exp Required

Company: The Scion Group

Location: Chicago, IL

Posted Jul 09, 2025

Scion is paving a path in student living, and the Regional Marketing Associate is a crucial team member responsible for driving traditional marketing efforts…

Anticipated SY 25-26 School Security Officer

Company: Chicago Public Schools

Location: Chicago, IL

Posted Jul 09, 2025

Monitor school grounds and school entrances to ensure only authorized personnel and authorized visitors access the school; if assigned to the main entrance,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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