Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Field Marketing Manager CHI

Company: Midtown Home Improvements

Location: Wood Dale, IL

Posted Jul 04, 2025

Valid driver's license and reliable transportation. Eventually oversee multiple markets and team leads. Ability to walk outdoors for extended periods.

Senior Software Engineer

Company: The University of Chicago

Location: Chicago, IL

Posted Jul 03, 2025

Advanced degree in computer science, mathematics, statistics, engineering, or a relevant quantitative field. Senior Software Engineers perform web application…

Low Voltage Project Manager

Company: Corporate Resources, Ltd.

Location: Chicago, IL

Posted Jul 03, 2025

Valid driver’s license and ability to travel to project sites as needed. Proficiency in project management tools and methodologies.

SECURITY GUARD - FLEX/PRN

Company: Universal Health Services

Location: Chicago, IL

Posted Jul 03, 2025

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or…

Data Analyst

Company: Intone Networks

Location: Chicago, IL

Posted Jul 04, 2025

Expertise in Quantum Metrics • Strong communication skills to engage cross-functional stakeholders. 5+ years of relevant analytics or BI experience.

WMS Project Manager (HYBRID: $110-140K)

Company: #twiceasnice Recruiting

Location: Chicago, IL

Posted Jul 03, 2025

Lead end-to-end delivery of warehouse automation projects, from design to implementation. Technical/automation solutions implementation: 3 years (Required).

Pre-K Teacher, Type 04/PEL

Company: South-East Asia Center

Location: Chicago, IL

Posted Jul 03, 2025

Deliver a research‑based early learning curriculum aligned with Illinois state standards and SEAC’s Bridge‑building and cross‑cultural teaching philosophy.

Member Services Correspondence Coordinator

Company: Zing Health

Location: Chicago, IL

Posted Jul 03, 2025

Interact with members, providers, and other caller types via phone, email, web services, etc. while performing data entry functions for all activity.

Customer Support Specialist

Company: Ingredion

Location: Westchester, IL

Posted Jul 03, 2025

The impact and complexity of the role will vary based on your level of experience and product knowledge (entry-level, experienced, or advanced), the types of…

SECURITY MANAGER

Company: Chicago Athletic Association

Location: Chicago, IL

Posted Jul 03, 2025

Monitor activities of guests and team members inside hotel premises via closed-circuit television (CCTV) system and personal observation, for criminal…

Part- Time Graphic Designer - Global Food Distributer (35083)

Company: Activ8 Recruitment and Solutions

Location: Elk Grove Village, IL

Posted Jul 03, 2025

Create graphic designs for their social media content. Utilize design software like Photoshop, Microsoft Publisher, and Adobe Creative Suite.

Machine Operator - Bedford Park, IL

Company: WestRock

Location: Bedford Park, IL

Posted Jul 03, 2025

Smurfit Westrock Bedford Park is looking for Machine Operator’s for 2nd and/or 3rd shift. The salary range for this position is $22.55 per hour depending on…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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