Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Electrician

Company: International Paper (Illinois)

Location: Northlake, IL

Posted Jul 03, 2025

Performing electrical, mechanical, pneumatic, hydraulic and other repairs and installations as needed. Reading electrical block diagrams, schematics.

Mid Shift Custodian - Julian Middle School

Company: Oak Park Elementary School District 97

Location: Oak Park, IL

Posted Jul 03, 2025

Sets up and breaks down chairs, tables and equipment in meeting rooms, and functional rooms. Under the direct supervision of the Senior Director of Buildings &…

Treasury Accountant

Company: Google

Location: Chicago, IL

Posted Jul 03, 2025

Support cash and other short-term liquid asset classes from project implementation through monthly accounting and reporting cycles.

Internal Audit Business Process Senior Specialist

Company: Amrize Building Materials US

Location: Chicago, IL

Posted Jul 03, 2025

Field of Study Preferred: Accounting, Corporate Governance, Business Administration, or related field. Data Analytics Tools: Experience with data analysis and…

Hospice Registered Nurse $10,000 Bonus

Company: Residential Home Health and Hospice

Location: Chicago, IL

Posted Jul 03, 2025

Current driver’s license and ability to spend ~20% of your day driving to/from patient locations. RN license in the state you work.

CNC Machine Operator

Company: Riteway Brake Dies

Location: Bridgeview, IL

Posted Jul 03, 2025

Program CNC machinery based on engineering drawings and specifications. Proficiency in programming CNC machines. Expected hours: 40 per week.

Azure Cloud Engineer

Company: Flex Employee Services

Location: Chicago, IL

Posted Jul 03, 2025

Architect and design cloud solutions on Microsoft Azure, ensuring scalability, reliability and cost effectiveness while considering operational concerns and non…

Cabinetry Assembler

Company: ProCraft Cabinetry

Location: Chicago, IL

Posted Jul 03, 2025

ProCraft will train employees to use various pneumatic tools to perform work functions. Cabinet Assemblers/Builders will utilize power tools such as Impact…

Senior IT Compliance Analyst

Company: Amrize Building Materials US

Location: Chicago, IL

Posted Jul 03, 2025

Ability to clearly articulate compliance requirements and gather necessary information from both technical and non-technical teams.

Water & Sewer Worker I

Company: Village of Oak Park

Location: Oak Park, IL

Posted Jul 03, 2025

License or Certificate:* Possession of or ability to obtain appropriate, valid B CDL drivers license, with air brake endorsement within the first six months of…

Heating, Ventilation, and Air Conditioning Technician

Company: The Fair Plumber

Location: Elmhurst, IL

Posted Jul 03, 2025

Valid driver’s license with a clean driving record. EPA certification (Type II or Universal). Strong knowledge of furnaces, air conditioners, heat pumps,…

Assistant Project Manager - Light Industrial

Company: Michael Page

Location: Chicago, IL

Posted Jul 03, 2025

Review project implementation and gather data on project execution. Technical background with understanding of building engineering and commercial projects;…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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