Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Fund Accountant & Client Service Associate

Company: Port Capital LLC

Location: Chicago, IL

Posted Jul 07, 2025

Bachelor’s degree in Accounting, Finance, or a related field. This is an excellent opportunity for a candidate with some relevant internship or entry-level…

AI Platform Engineer (GCP) - Remote

Company: The Hartford

Location: Chicago, IL

Posted Jul 07, 2025

Bachelor's degree in Computer Science, Computer Engineering, or a technical field. Manage engineering tasks, driving execution, and optimizing workflows with…

Trade Show Security Officer

Company: United Security Services

Location: Chicago, IL

Posted Jul 07, 2025

Act to enforce client & facility regulations and directives for the site pertaining to exhibitors, guests, organizers personnel, visitors, and premises.

Senior Business Analyst – Data

Company: United Airlines

Location: Chicago, IL

Posted Jul 07, 2025

Training or certification in analytics tools used in financial analysis, such as Power BI or Oracle Analytics, is advantageous.

Customer Service Representative

Company: Van DerBosch Plumbing

Location: Chicago, IL

Posted Jul 07, 2025

Help the field team by taking detailed notes from customer calls and entering them into our system. Answer all incoming calls, as the initial point of contact.

Commercial HVAC Installer

Company: Forced Air Mechanical

Location: Elk Grove Village, IL

Posted Jul 07, 2025

Valid driver’s license with a clean, insurable record. Read and interpret blueprints and mechanical drawings. OSHA 30 certification (or willing to obtain).

2nd Shift CNC Machinist

Company: OPW

Location: Skokie, IL

Posted Jul 07, 2025

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision…

Customer Service Representative - State Farm Agent Team Member

Company: Latorya Street - State Farm Agent

Location: Oak Park, IL

Posted Jul 07, 2025

Property and Casualty Insurance license. Previous customer service experience preferred. Detail-oriented and able to multitask.

HVAC Service Technician

Company: Guardian Heating & Cooling Services LLC

Location: Chicago, IL

Posted Jul 07, 2025

Valid driver's license and insurable driving record. Service / maintenance / repair on residential heating and air conditioning systems.

Controller/Accountant Automotive Dealership

Company: Confidential Car Dealership

Location: Chicago, IL

Posted Jul 07, 2025

Bachelor's degree in Accounting, Finance, or related field; CPA or CMA preferred. Manage the financial planning and analysis process, including forecasting,…

Customer Service Representative

Company: United Gasket Corp

Location: Cicero, IL

Posted Jul 07, 2025

We are a manufacturing company looking for a Customer Service Representative whose main responsibility is to process customer purchase orders by creating…

Controller

Company: Housing Opportunity Development Corporation

Location: Skokie, IL

Posted Jul 07, 2025

Daily: Oversee invoice processing, check deposits, data entry, account reconciliation, and records filing. Education: Bachelor’s degree in finance, accounting,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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