Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Maintenance Mechanic/Electrician

Company: Upper Deck Staffing Pro

Location: Chicago, IL

Posted Jun 20, 2025

Maintain and repair production and facility equipment (mechanical and electrical). Strong troubleshooting skills (electrical & mechanical).

Union HVAC Technician

Company: US AMR-Jones Lang LaSalle Americas, Inc.

Location: Chicago, IL

Posted Jun 20, 2025

Troubleshoot and repair pneumatic, electric, and electronic controls and equipment using proper testing equipment while working from technical drawings and…

Middle School English Teacher

Company: Betty Shabazz International Charter Schools

Location: Chicago, IL

Posted Jun 20, 2025

Evidence classroom management practices that fosters respects as well as affirm and inspire students to become self-confident, independent, successful learners,…

Special Education Teacher

Company: Betty Shabazz International Charter Schools

Location: Chicago, IL

Posted Jun 20, 2025

Evidence classroom management practices that fosters respects as well as affirm and inspire students to become self-confident, independent, successful learners,…

CNC Machine Operator

Company: Integrity Trade Services

Location: Alsip, IL

Posted Jun 20, 2025

Prepare and preset necessary tools for upcoming jobs. Set-up CNC Machines, run parts, perform routine preventative maintenance. 4:00 pm to 12:30 am Mon-Fri.

Ambulatory Registered Nurse - Allergy/Immunology Clinic

Company: Ann & Robert H. Lurie Children’s Hospital of Chicago

Location: Chicago, IL

Posted Jun 20, 2025

Performs nursing assessments utilizing a variety of assessment methods and/or area-specific tools. Basic Life Support certification.

Bindery/ Folder Operator

Company: Darwill, Inc.

Location: McCook, IL

Posted Jun 20, 2025

Quality Control steps completed accurately. High School degree or equivalent trade school training. Ability to identify inadequate machine operation and make…

Supv Mgr EVS

Company: Rush University Medical Center

Location: Chicago, IL

Posted Jun 20, 2025

12.Assists with managing compliance with the standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; works to comply…

Director of Paid Search

Company: HireNexus

Location: Chicago, IL

Posted Jun 19, 2025

Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s preferred). Master’s degree in a related field.

Graphic Designer

Company: Party R Uz

Location: Chicago, IL

Posted Jun 20, 2025

*Valid driver’s license required.*. Proficient with design tools including Adobe Creative Suite and Canva. Deliver excellent customer service by guiding clients…

Internal Auditor - Staff

Company: Sims Metal

Location: Chicago, IL

Posted Jun 20, 2025

The Internal Auditor will work closely with the Internal Audit Manager to support the design and delivery of the internal audit plan, monitor the timely…

HIS Enterprise Architect

Company: RL Canning

Location: Chicago, IL

Posted Jun 19, 2025

They ensure solutions transition from the current state to target state solutions that achieve business outcomes.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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