Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

RETAIL SALES ASSOCIATE - YORKTOWN

Company: Ashley

Location: Downers Grove, IL

Posted Jun 18, 2025

Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner…

Project Manager- K-12 Construction

Company: Michael Page

Location: Chicago, IL

Posted Jun 17, 2025

Train and develop the project team. Our client is a design/build developer who specialize in K-12 and healthcare projects including but not limited to…

Janitor Helper A (SEIU)

Company: Draper and Kramer Inc

Location: Chicago, IL

Posted Jun 17, 2025

Cleaning of common areas may include lobby, fitness center, ballroom, laundry room, restrooms, break room (as applicable).

Cybersecurity Metrics Analyst

Company: PayPal

Location: Chicago, IL

Posted Jun 18, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Sales Assistant - Large Retail Customers

Company: MACVAD USA

Location: Lincolnwood, IL

Posted Jun 17, 2025

A full driver’s license is required. Data entry, file management and reporting as required. Full-time, permanent role with a global company.

Customer Service, Domestic Services

Company: RIM logistics

Location: Chicago, IL

Posted Jun 17, 2025

RIM logistics, ltd. is a service based company the places the customer experience as the highest priority. Customer Service, Domestic Services representatives…

Diabetes Educator and Nurse

Company: American Indian Health Service of Chicago, Inc

Location: Chicago, IL

Posted Jun 17, 2025

Valid driver’s license and ability to travel within the service area. Current Registered Nurse (RN) license in the State of Illinois.

Service Plumber

Company: Deljo Heating and Cooling

Location: Chicago, IL

Posted Jun 17, 2025

Valid driver's license with an insurable driving record. 2+ years of plumbing field experience and installation experience. Willing to invest in tools.

Janitor - Non Union

Company: HHDC

Location: Riverdale, IL

Posted Jun 17, 2025

Provide your own hand tools. May be required to deal with difficult people; expected to handle residents and visitors with calmness, diplomacy, and good social…

Distinguished Data Engineer - Card Technology

Company: Capital One

Location: Chicago, IL

Posted Jun 17, 2025

Ensure the quality of technical design and implementation. Act as a role model and mentor within the tech community, helping to coach and strengthen the…

Business Function Implement Practitioner

Company: Experis

Location: Chicago, IL

Posted Jun 17, 2025

Bachelor’s in Supply Chain, Engineering, or related field. Design and support the implementation of o9 solutions. Conduct training and post-go-live support.

VP & Director of Marketing

Company: The Inland Real Estate Group of Companies

Location: Oak Brook, IL

Posted Jun 18, 2025

Bachelor’s degree in Marketing, Business, Real Estate, or a related field; MBA preferred. Partner with the property management leadership team to develop,…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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