Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Inpatient Pharmacist

Company: Loyola University Health System

Location: Maywood, IL

Posted Jun 13, 2025

Clinical staff pharmacists provide pharmaceutical care services to all patients of the hospital including, but not limited to, oversight, monitoring,…

Manager Contract Administrative Operations

Company: Health Care Service Corporation

Location: Chicago, IL

Posted Jun 13, 2025

J. D. degree or 4 years experience in a leadership role with independent decision-making. Manages the performance, overall quality and resource allocation to…

Senior Analyst - Data Protection (Remote)

Company: United Airlines

Location: Chicago, IL

Posted Jun 14, 2025

4+ years in a STEM-related field. Design and implement a risk assessment framework targeting egress vectors to identify and mitigate risks effectively.

Data Loss Prevention Analyst

Company: Sidley Austin LLP

Location: Chicago, IL

Posted Jun 13, 2025

This position is responsible for the ongoing design, implementation, monitoring, and refinement of the Firm’s DLP solutions. Able to work under pressure.

Experienced Armed Security Officer (3rd Shift) – Chicago, IL

Company: S & C Electric Company

Location: Chicago, IL

Posted Jun 13, 2025

This role will involve drafting clear, accurate, and timely incident and daily field activity reports, and must have a keen eye for detail, observation skills,…

Mold Machine Operator (2nd Shift)

Company: S & C Electric Company

Location: Chicago, IL

Posted Jun 14, 2025

You will frequently use hand and power tools such as knives, scrapers, engravers and air-impact tools. Use hand tools like files, hammer, scrapper, air nozzle…

Sales Associate

Company: Rally House

Location: Chicago Ridge, IL

Posted Jun 12, 2025

Sales: Ability to generate sales, add-on and develop relationships with guest. Customer Service: Ensure that the guest remains the top priority.

Senior Analyst - Data Protection (Remote)

Company: United Airlines

Location: Chicago, IL

Posted Jun 14, 2025

4+ years in a STEM-related field. Deploy DLP tools to prevent data exfiltration, establish defect management processes, and mitigate risks associated with…

Carpenters - Lead Craftsworker

Company: Brookfield Zoo Chicago

Location: Brookfield, IL

Posted Jun 14, 2025

Valid out-of-state license required for out-of-state residents. Illinois residents must possess a valid Illinois license within 90 days of hire.

Payroll Accountant

Company: Google

Location: Chicago, IL

Posted Jun 13, 2025

From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an…

Analyst - Data Protection (Remote)

Company: United Airlines

Location: Chicago, IL

Posted Jun 14, 2025

Ability to support the deployment of DLP tools and manage defect processes to mitigate data movement risks. Aid in designing and implementing a risk assessment…

Plumbing Subcontractor

Company: Home Inspection Geeks Inc.

Location: Chicago, IL

Posted Jun 13, 2025

If yes, please provide your license type and number. All applicants must carry valid general liability insurance and workers’ compensation coverage under their…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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