Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Maintenance Supervisor

Company: Servitas Management Group, LLC

Location: Chicago, IL

Posted May 27, 2025

During performance of duties, documents and reports items to Management requiring repair or any suspicious or unlawful items around the facility or students,…

AI Engineer (Associate) - Remote

Company: Huron Consulting Group Inc.

Location: Chicago, IL

Posted May 28, 2025

Ability to work on cross-functional teams, balance multiple projects, and communicate effectively with technical and non-technical audiences.

ERP Project Manager – PLEX

Company: Weiss-Aug – Elk Grove Village, IL

Location: Elk Grove Village, IL

Posted May 28, 2025

A bachelor’s degree in an information systems field, such as CIS, BIS or MIS degree and 5-10 years’ experience as a business analyst, software developer or…

Pharmacist Centralized Services Work From Home - NY

Company: WALGREENS

Location: Deerfield, IL

Posted May 28, 2025

Current Pharmacist license as granted by the appropriate state licensing authority. Willing to travel up to 10% of the time for business purposes (within state…

Principal Platform Engineer

Company: Avant, LLC

Location: Chicago, IL

Posted May 28, 2025

As a team member, you will be developing tools to create and maintain cloud infrastructure, automate the management of complex service-oriented applications,…

Field Service Technician (Injection Molding)

Company: Accelera

Location: Elk Grove Village, IL

Posted May 27, 2025

Valid passport and driver's license with a clean driving record. Strong electrical and hydraulic troubleshooting skills; ability to read schematics.

Building/Refrigeration Engineer

Company: The University of Chicago

Location: Chicago, IL

Posted May 28, 2025

Current valid driver's license. In addition, this role is responsible for advanced installation, maintenance, repair, and operation of building equipment…

Senior Project Manager - JOC Projects - Chicago

Company: Michael Page

Location: Chicago, IL

Posted May 28, 2025

Monitor project progress and make necessary adjustments to ensure successful project completion. Maintain accurate project documentation, including project…

Security and Facilities Lead

Company: KITH

Location: Chicago, IL

Posted May 27, 2025

Handles undesired conduct, violations of building policy and civil laws as warranted for the security and safety of guests, employees, patrons, and property.

Data Scientist 1

Company: PayPal

Location: Chicago, IL

Posted May 27, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Security & Safety Officer - Evening Shift

Company: Loyola University Health System

Location: Berwyn, IL

Posted May 27, 2025

General - Valid Illinois driver's license. Specify Degree(s): Criminal Justice, Law Enforcement, Security Admin, Fire Services or related field.

Home Health Care, RN Case Manager

Company: Providence Home Health Care, Inc

Location: Northbrook, IL

Posted May 28, 2025

Candidates must possess strong clinical knowledge in various geriatric disease processes. Each staff nurse performs nursing services for residents within a…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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