Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Carpenter

Company: Ace Handyman Services Oak Park River Forest

Location: Oak Park, IL

Posted May 22, 2025

W-2 status with the flexibility of an independent job. We need an independent thinker with strong problem-solving skills, excellent communication skills and a…

Customer Support Product Support Consultant, gTech Ads

Company: Google

Location: Chicago, IL

Posted May 21, 2025

Experience in account/campaign management roles, technical troubleshooting, or technical customer support. Based on the evolving needs of our ads customers, we…

Chef De Cuisine - Sable at Navy Pier

Company: Sable at Navy Pier

Location: Chicago, IL

Posted May 21, 2025

Maintain food and labor cost controls while ensuring guest satisfaction and operational efficiency. Oversee the development and execution of seasonal menus that…

Project Superintendent #2080

Company: Pivotal Talent Search

Location: Chicago, IL

Posted May 22, 2025

Valid driver license and willingness to travel locally to job sites. Collaborate with project managers to manage change orders and resolve field-related issues.

Service Reliability Project Lead

Company: Progress Rail

Location: La Grange, IL

Posted May 21, 2025

The Service Reliability Project Lead is responsible for understanding in-service product failure data, identifying product performance trends, driving…

HVAC Service Technician

Company: R.A. SHAVITZ INC

Location: Skokie, IL

Posted May 21, 2025

Valid driver’s license with an insurable record. Certificate of completion from HVAC technical school. Year-Round Employment with guaranteed weekly hours.

Senior Finance Analyst

Company: Expedia Group

Location: Chicago, IL

Posted May 21, 2025

Support, develop, and implement improved processes and controls to enable sustainable, profitable scaling of the PLS business.

Welder/Fabricator

Company: ProFlow Pumping Solutions

Location: Alsip, IL

Posted May 22, 2025

Ability to read and understand technical drawings and mechanical layouts. Interpret and work from technical drawings, blueprints, and schematics.

Security Officer (Pt)

Company: City Colleges of Chicago

Location: Chicago, IL

Posted May 21, 2025

Must have a valid driver’s license, current CPR and/or first aid certification, and hazardous material training. Have a valid driver’s license.

RETAIL SALES ASSOCIATE

Company: Ashley

Location: Bolingbrook, IL

Posted May 21, 2025

Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner…

Facilities Painter

Company: The Resurrection Project

Location: Chicago, IL

Posted May 22, 2025

Access to a car, valid driver's license, and ability to travel within the metropolitan area and out of state. Access to a motor vehicle, valid driver’s license,…

Junior Data Analyst

Company: D & A Services, LLC

Location: Des Plaines, IL

Posted May 22, 2025

Perform duties related to data exchange internally and externally with all clients and third-party vendors; including client requests, report creation and…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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