Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Lead Preschool Teacher

Company: St. Thomas The Apostle School

Location: Chicago, IL

Posted Apr 28, 2025

The ideal candidate will have a strong background in Active Playful Learning, 21st Century learning and a student centered philosophy.

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health system full time be or bc

Northwestern Medicine Epileptologists Opportunities in the Chicago Metro Area

Company: Northwestern Medicine Regional Medical Group

Location: Orland Park, IL – Winfield, IL

Posted Apr 28, 2025

View Details Apply on healthecareers.com
relocation assistance sign-on bonus health system

Join our established Endocrinology team in South Chicago

Company: Advocate Health

Location: Chicago, Illinois

Posted Apr 27, 2025

View Details Apply on healthecareers.com
full time be or bc

Interventional Cardiologist

Company: HEART CARE CENTERS OF ILLINOIS

Location: Southwest Suburbs of Chicago

Posted Apr 28, 2025

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staffing agency contract travel

Travel Respiratory Therapist - $1,726 per week

Company: MedPro Healthcare Allied Staffing

Location: Chicago, Illinois

Posted Apr 28, 2025

View Details Apply on healthecareers.com
full time academic

Director, RN-BSN Program

Company: UIC Nursing

Location: Chicago, Illinois

Posted Apr 28, 2025

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relocation assistance staffing agency contract

Travel CT Technologist - $2,652 per week

Company: Focus Staff

Location: Chicago, Illinois

Posted Apr 29, 2025

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staffing agency contract travel

Travel Nurse RN - Interventional Radiology - $2,735 per week

Company: MedPro Healthcare Staffing

Location: Chicago, Illinois

Posted Apr 28, 2025

View Details Apply on healthecareers.com

Data Control Officer | Security (Access Control)

Company: Sitemetric

Location: Elk Grove Village, IL

Posted Apr 28, 2025

Sitemetric provides construction owners, general contractors, subcontractors, and workers data, hardware, software, and tech-enabled services in combinations…

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malpractice insurance paid time off relocation assistance

Minimally Invasive Surgery - Chief

Company: Trinity Health

Location: Chicago, Illinois

Posted Apr 28, 2025

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travel life insurance retirement plan

Travel Telemetry RN - $1,373 per week

Company: GetMed Staffing, Inc.

Location: Chicago, Illinois

Posted Apr 27, 2025

View Details Apply on healthecareers.com

Retail Sales and Store Support

Company: Jewel Osco

Location: Chicago, IL

Posted Apr 28, 2025

Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!).

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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