Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Life-Skills Special Education Teacher

Company: The Menta Education Group

Location: Chicago, IL

Posted Apr 21, 2025

Professional Educator's License (PEL) with LBS1 (Special Education Teacher) certification or PEL with Secondary Education and a desire to obtain your Special…

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dental insurance health insurance life insurance

Director of Nursing Operations - Endoscopy

Company: Cook County Health

Location: Chicago, Illinois

Posted Apr 20, 2025

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Manual Horizontal Boring Mill Operator

Company: Swingmaster Corporation

Location: Franklin Park, IL

Posted Apr 22, 2025

Read and interpret blueprints, technical drawings, and work instructions to determine machining specifications.

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Marketing Manager

Company: Insurance Navy

Location: Bridgeview, IL

Posted Apr 23, 2025

Proficiency in graphic design software such as Adobe Photoshop, Illustrator, or similar tools. Proven experience in Marketing, Digital Marketing, or a related…

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Corporate Analyst-Japanese Bilingual

Company: Pasona N A, Inc.

Location: Chicago, IL

Posted Apr 22, 2025

Provide quality service to the bank’s clients mostly over the telephone and e-mail; working closely with Account Officers in case of complex transactions and…

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CNC Mill Machinist

Company: ERA Industries LLC

Location: Elk Grove Village, IL

Posted Apr 21, 2025

Ability to use measuring tools including, but not limited to, micrometers, calipers, thread gages, bore gages, dial and test indicators and height gages.

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part time full time contract

Travel Interventional Radiology Technologist - $2,281 per week

Company: Supplemental Health Care

Location: Chicago, Illinois

Posted Apr 21, 2025

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Senior Graphic Designer, Things Remembered

Company: PMall

Location: Burr Ridge, IL

Posted Apr 21, 2025

Expert in Design Software: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other design tools; basic understanding of HTML and CSS;…

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hospital holidays

Breast Sonographer - $40-60 per hour

Company: Advocate Aurora Health

Location: Chicago, Illinois

Posted Apr 21, 2025

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Sous Chef

Company: Shaw's Crab House

Location: Schaumburg, IL

Posted Apr 24, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

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hospital staffing agency full time

Travel Emergency Room RN - $1,620 per week

Company: Travel Nurses, Inc.

Location: Chicago, Illinois

Posted Apr 21, 2025

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Manager, Ontology & Data Modeling

Company: Capital One

Location: Chicago, IL

Posted Apr 22, 2025

Understand and leverage technology and end-state architecture vision in partnership with Technology, Machine Learning, and other Capital One teams to support…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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