Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

MIG Welder

Company: Suburban Welding and Steel

Location: Franklin Park, IL

Posted Apr 26, 2025

Welding classes and/or technical training is a plus but not required. Our ideal candidate should be proficient in MIG welding (in and out of position ideally)…

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per diem contract travel

Travel Nurse RN - Telemetry - $1,856 per week

Company: Zack Group

Location: Chicago, Illinois

Posted Apr 27, 2025

View Details Apply on healthecareers.com

TIG Welder/Fabricator

Company: Suburban Welding and Steel

Location: Franklin Park, IL

Posted Apr 26, 2025

Our ideal candidate should be proficient in all aspects of TIG welding and be able to set and adjust their own machine as needed.

View Details Apply on SimplyHired

Senior Specialist - Program & Project Management

Company: LTIMindtree

Location: Chicago, IL

Posted Apr 24, 2025

The candidate must lead and manage end-to-end ISO 20022 implementation project, ensuring timely delivery within scope and budget.

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Stick Welder/Fabricator

Company: Suburban Welding and Steel

Location: Franklin Park, IL

Posted Apr 26, 2025

Our ideal candidate should be proficient in all aspects of Stick welding as well as carbon arc cutting (arc gouging) and be able to set and adjust their own…

View Details Apply on SimplyHired

Logistics Customer Service Representative

Company: MSC Mediterranean Shipping Company S.A.

Location: Chicago, IL

Posted Apr 25, 2025

Prolonged periods sitting at a desk and working on a computer. Additionally, maintaining accurate logs of all transactions in the company's systems is crucial…

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travel life insurance retirement plan

Travel CT Technologist - $2,464 per week

Company: GetMed Staffing, Inc.

Location: Chicago, Illinois

Posted Apr 27, 2025

View Details Apply on healthecareers.com

Customer Service Representative

Company: Avenica

Location: Elmhurst, IL

Posted Apr 24, 2025

Have a valid driver’s license and acceptable driving record. Have 1+ year of customer service experience. Assisting with billing questions, scheduling sales and…

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Corporate Tax Accountant

Company: Expansive

Location: Chicago, IL

Posted Apr 24, 2025

Maintain compliance with all multi-state income and franchise tax requirements, including entity-related taxes as well as payroll / employer / employee-related…

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full time academic

Academic Physicians - Pediatric Pulmonologists

Company: The University of Chicago

Location: Chicago, Illinois

Posted Apr 27, 2025

View Details Apply on healthecareers.com

MIG/TIG Welder/Fabricator

Company: J & I Tool Company

Location: Franklin Park, IL

Posted Apr 25, 2025

The ideal candidate will be skilled in reading blueprints, interpreting technical drawings, and fabricating metal components to exact specifications.

View Details Apply on SimplyHired

Sous Chef

Company: Pizzeria Portofino

Location: Chicago, IL

Posted Apr 26, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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