Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Client Service Representative

Company: Viking Gymnastics

Location: Niles, IL

Posted Mar 26, 2025

Our reception staff must consistently greet clients, answer telephones, offer assistance, use professional verbiage, and always make themselves available to the…

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Commercial Plumber

Company: World Renown Clean

Location: Wood Dale, IL

Posted Mar 26, 2025

Must possess a valid driver's license and reliable transportation to job sites. Proven experience as a plumber or in a similar field service role.

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Generative AI Engineer

Company: CME Group

Location: Chicago, IL

Posted Mar 26, 2025

Software Engineering Excellence: Deep understanding of software engineering best practices, including code quality, testing, low-level design, software design…

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full time academic

Academic Physicians - Pediatric Nephrology

Company: The University of Chicago

Location: Chicago, Illinois

Posted Mar 23, 2025

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assisted living hospital

Resident Care Coordinator

Company: Sunrise Senior Living

Location: Chicago, Illinois

Posted Mar 23, 2025

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sign-on bonus part time

Home Health SLP, Part Time $10,000 Bonus

Company: Residential Home Health and Hospice

Location: CHICAGO, Illinois

Posted Mar 26, 2025

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Sous Chef

Company: LSG Sky Chefs

Location: Des Plaines, IL

Posted Mar 28, 2025

Understand and demonstrate concepts of financial controls (ex: keep food cost within budget, control stock levels while being cost conscious, minimize waste).

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Registered Vascular Technologist

Company: Cook County Health

Location: Chicago, Illinois

Posted Mar 26, 2025

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PSYCHIATRIST

Company: U.S. Army 3rd Medical Recruiting Battalion

Location: Chicago, Illinois

Posted Mar 23, 2025

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full time be or bc academic

Pulmonary and Critical Care Medicine: Interventional Pulmonary Clinician-Educator

Company: Northwestern University

Location: Chicago, Illinois

Posted Mar 26, 2025

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full time academic be or bc

Urologist

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Mar 26, 2025

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VP, Quantitative Python Developer

Company: BlackRock Investments

Location: Chicago, IL

Posted Mar 25, 2025

Education: Bachelor's degree in a STEM field with significant focus on programming (Graduate degree preferred).

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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