Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Pre-Kindergarten Teacher - 2025/2026 School Year (Donoghue Campus)

Company: University of Chicago Charter School

Location: Chicago, IL

Posted Mar 19, 2025

Applicant should have a Bachelor’s degree in education and state certification; at least 2 years of urban teaching experience in related field; and proven…

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loan repayment program malpractice insurance relocation assistance

Obstetrics Gynecology

Company: Advocate Health

Location: Chicago, Illinois

Posted Mar 18, 2025

View Details Apply on healthecareers.com

Journeyman Plumber

Company: Leapros Skilled Trades

Location: Chicago, IL

Posted Mar 15, 2025

Valid driver’s license and reliable transportation. Respond to emergency plumbing calls and provide timely solutions. Must be able to climb stairs and ladders.

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Head Carpenter

Company: Chicago Scenic Studios

Location: Chicago, IL

Posted Mar 19, 2025

As needed, attend onsite calls for preplanning, installation, maintenance and repair of projects. Extensive experience with wood working and fabrication tools…

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Licensed Plumber

Company: Precision Today

Location: Franklin Park, IL

Posted Mar 15, 2025

Deliver sound plumbing diagnostics, repairs, and installs. Enjoy the convenience of taking your truck home each night and dispatching directly from home!

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Drain Tech

Company: Precision Today

Location: Franklin Park, IL

Posted Mar 13, 2025

Complete all drain cleaning, jetting and cable work related to in-home, service calls. Company supplied Vehicle – fully stocked, cell phone, and tablets.

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Sous Chef

Company: Miru

Location: Chicago, IL

Posted Mar 20, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

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Senior Accountant

Company: Porte Brown, LLC

Location: Elk Grove Village, IL

Posted Mar 19, 2025

Prepare tax returns, including consolidated or multi-state business returns, complex pass-through entities and complex individuals.

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Combo Pipe Welder

Company: STARCON INTERNATIONAL

Location: Bedford Park, IL

Posted Mar 18, 2025

Read and interpret blueprints, technical drawings, and specifications to determine the appropriate welding process.

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Community Developer

Company: Ripple Fiber

Location: Lombard, IL

Posted Mar 13, 2025

A bachelor's degree in communications, business, or a related field. This role will work closely with state and local municipalities, developers, and community…

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Luxury Custom Stylist / Sales Associate

Company: BALANI Custom Clothiers

Location: Chicago, IL

Posted Mar 19, 2025

Aptitude to learn technical skills such as measuring, fitting, styling, and electronic order entry. Structured, formal training program to develop key industry-…

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Sous Chef

Company: Shaw's Crab House

Location: Chicago, IL

Posted Mar 14, 2025

Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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