Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

full time academic research

Physician Educator

Company: The Illinois College of Osteopathic Medicine

Location: Chicago, Illinois

Posted Mar 22, 2025

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Commercial HVAC/R Service Technician

Company: Thermal Mechanical Inc

Location: Wood Dale, IL

Posted Mar 20, 2025

Valid driver’s license and a safe driving record. Responsible for the maintenance, diagnosis and repair of Refrigeration and HVAC systems commonly found in…

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Welder

Company: Ace Metal Crafts

Location: Bensenville, IL

Posted Mar 20, 2025

Perform daily and ongoing preventative maintenance on welding tools and equipment as required. Responsible for reading blueprints and demonstrating an…

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full time academic be or bc

Urologist - Andrology Infertility

Company: Loyola Medicine

Location: Chicago, Illinois

Posted Mar 22, 2025

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full time

Emergency Nurse

Company: U.S. Army 3rd Medical Recruiting Battalion

Location: Chicago, Illinois

Posted Mar 22, 2025

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health system full time be or bc

Neuro-interventionalist with Vascular Neurology Expertise, Chicago, IL west suburbs

Company: Endeavor Health

Location: Chicago, Illinois

Posted Mar 21, 2025

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Chief Engineer / Head Janitor (Local Union 1)

Company: Five T Management Service Provider Inc

Location: Chicago, IL

Posted Mar 22, 2025

Regular use of hands, tools, and mechanical equipment. Provide technical expertise, information and assistance to the Senior Property Manager in the formulation…

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Experienced Sales Consultant

Company: Oak Lawn Toyota

Location: Oak Lawn, IL

Posted Mar 21, 2025

Must have and maintain a valid driver's license and an acceptable and safe driving record. The Sales Representative will greet all customers who walk into the…

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Retail Sales Associate

Company: NILO Consulting

Location: Des Plaines, IL

Posted Mar 21, 2025

Basic math skills for transactions. Proficiency in retail sales techniques. *Elite performance rewards:* Exclusive bonuses. Ability to operate POS systems.

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401(k) continuing education credits health insurance

General, Minimally Invasive, and/or Colorectal Surgeon

Company: Chicago Surgical Clinic

Location: Chicago, Illinois

Posted Mar 22, 2025

View Details Apply on healthecareers.com
private practice part time full time

Obstetrician Gynecologist

Company: Womens Health Group

Location: Chicago, Illinois

Posted Mar 22, 2025

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Mold Technician (3rd Shift) - Chicago, IL

Company: S & C Electric Company

Location: Chicago, IL

Posted Mar 21, 2025

Ability to use a variety of hand-held tools and air-impact tools. Today, as the world faces extreme weather events and the demand for electricity grows, S&C…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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