Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Senior SEO Specialist

Company: Darwill, Inc.

Location: Oakbrook Terrace, IL

Posted Sep 12, 2025

Bachelor’s degree in Marketing or similar field. Generate regular performance reports and actionable insights for stakeholders using SEO tools and data…

Senior Manager, Analytics

Company: Fortune Brands

Location: Deerfield, IL

Posted Sep 12, 2025

This role is responsible for overseeing the design, development, and implementation of analytics initiatives, ensuring data accuracy and integrity, and driving…

WordPress Developer

Company: Straight North, LLC

Location: Downers Grove, IL

Posted Sep 12, 2025

You will collaborate closely with designers, copywriters and project managers to bring concepts to life, ensuring seamless integration of design and…

Commercial Lines Customer Service Agent (Required to have an active Property & Casualty license)

Company: InsureOne Insurance Services America LLC

Location: Oak Lawn, IL

Posted Sep 12, 2025

Candidates must hold an active Property & Casualty license to qualify for this position. An active Property & Casualty license is required for consideration.

Graphic Designer

Company: International Motors, LLC

Location: Lisle, IL

Posted Sep 12, 2025

Generate and develop concepts that not only meet the brief, but also measure up to high creative standards. Collaborating with colleagues on the Communications…

Production Designer, Print & Digital

Company: Tonic3

Location: Schaumburg, IL

Posted Sep 12, 2025

Bachelor’s degree in Graphic Design, Visual Communications, or a related field. Support the implementation and maintenance of design systems and component…

Mold Machine Operator 2nd shift

Company: S & C Electric Company

Location: Chicago, IL

Posted Sep 13, 2025

You will frequently use hand and power tools such as knives, scrapers, engravers and air-impact tools. Use hand tools like files, hammer, scrapper, air nozzle…

Data Analyst

Company: Ascendion

Location: Chicago, IL

Posted Sep 12, 2025

Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients.

Software Engineer - OPS & Automation

Company: S&S Activewear LLC

Location: Bolingbrook, IL

Posted Sep 12, 2025

Apply industry best practices and techniques to design, develop, test, deploy, support, and maintain custom developed suite of dot Net applications based on…

Sewer Technician (Residential)

Company: S and J Plumbing

Location: Arlington Heights, IL

Posted Sep 11, 2025

Have and maintain a clean driving record. Participate in training, allowing you to grow and develop as a professional. Keep your truck inventory up to date.

Junior Production Designer

Company: MJ Holding Company LLC

Location: Bridgeview, IL

Posted Sep 12, 2025

A bachelor’s degree in Graphic Design, Visual Communications or a related field is required. This role is responsible for assisting the Creative Services team…

Plumber

Company: S and J Plumbing

Location: Arlington Heights, IL

Posted Sep 11, 2025

Valid driver’s license and clean driving record. State of IL plumbing license preferred, licensed apprentice year 3 acceptable. Work-life balance - 2 Weeks PTO.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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