Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Associate Brand Manager, Marketing Innovation

Company: Kraft Heinz Company

Location: Chicago, IL

Posted Sep 17, 2025

Bachelor’s Degree (or advanced degree) in Business, Marketing, or related field. Partner with the Marketing & Sales teams to develop compelling product launch…

Solutions Architect

Company: Rotary International

Location: Evanston, IL

Posted Sep 17, 2025

Work on product technical design and feasibility assessments accounting for technical constraints. Design, develop and implement components and templates in…

Entry-Level Sales Associate (Private & Cargo Aviation)

Company: City Staffing

Location: Chicago, IL

Posted Sep 17, 2025

Months 6–12: Pass internal certification and begin independent sales. Support your mentor’s sales desk while training. B2B sales: 3 years (Preferred).

Machine Operator Level 1-2nd Shift

Company: Gold Eagle Co

Location: Chicago, IL

Posted Sep 17, 2025

Relevant experience as a machine operator with basic mechanical skills and aptitude. You’ll also support non-technical tasks such as stacking and packing to…

Systems Engineer - Windows

Company: ComPsych Corporation

Location: Chicago, IL

Posted Sep 17, 2025

Strong communication skills to interact with technical and non-technical stakeholders. The ideal candidate will play a critical role in managing, supporting,…

Custodian

Company: Artis Senior Living of Lakeview

Location: Chicago, IL

Posted Sep 16, 2025

The Housekeeper is responsible for keeping all areas of the community clean, sanitized, and safe for residents, guests, and team members, at all times.

VP Technology Transformation, Project Management Office

Company: J.S. Held LLC

Location: Chicago, IL

Posted Sep 17, 2025

Champion strategic initiatives, including driving enterprise-wide technology solutions, process optimization, and efficiency gains.

Graphic Designer

Company: International Fellowship of Christians & Jews, Inc

Location: Chicago, IL

Posted Sep 16, 2025

Stay up to date on digital media standards, software, international design considerations, and design trends. Ability to design for different audiences as well…

RN - Home Health-Ukrainian Village

Company: Aspire Home Health Care

Location: Chicago, IL

Posted Sep 17, 2025

Registered Nurse licensed in the state of Illinois. Locations/ Zip Codes you serve are negotiable. Demonstrate working knowledge in Medicare and Medicaid…

Business Intelligence Analyst

Company: Combined Insurance

Location: Chicago, IL

Posted Sep 16, 2025

He/she will work closely with the reporting manager to deliver on the design/development, programming, maintenance, and publication of operational reports that…

Market Director of Clinical Services

Company: LiveWell Choice, LLC

Location: Chicago, IL

Posted Sep 17, 2025

Valid state driver's license with a good driving record and proof of automobile insurance required. State unrestricted licensed Advanced Practice Nurse and…

Deputy Controller

Company: Paradigm Healthcare

Location: Skokie, IL

Posted Sep 17, 2025

Strong work ethic and commitment to the profession demonstrated by possessing a Certified Public Accountant license and maintaining their certification with…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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