Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Data Scientist 1

Company: PayPal

Location: Chicago, IL

Posted Sep 16, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Service Worker VI

Company: The University of Chicago

Location: Chicago, IL

Posted Sep 16, 2025

Valid driver’s license required. Check in with event organizers to ensure rooms are set up to accommodate guests for events.

Social Media Coordinator

Company: Giordano's

Location: Chicago, IL

Posted Sep 16, 2025

Proficiency in social media platforms and tools (Instagram, TikTok, Meta Business Suite, Sprout Social.). Bachelor's degree in Marketing, Business, or a related…

Industrial Electrician

Company: Finkl Steel

Location: Chicago, IL

Posted Sep 15, 2025

The Industrial Electrician plays a crucial role in ensuring the efficient operation of electrical systems within the steel manufacturing plant.

Information Security Engineer / Analyst

Company: KonnectIT

Location: Chicago, IL

Posted Sep 16, 2025

Familiarity with change management and configuration management tools. Execute risk assessments and security assessments across systems and applications.

Tax Associate - Local

Company: Intuit

Location: Chicago, IL

Posted Sep 15, 2025

Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Minimum of 2 years of paid experience filing 30 or more…

Sr. HR Data Analytics

Company: CF Industries

Location: Northbrook, IL

Posted Sep 16, 2025

Typically uses existing data platforms and tools (ERP/CRM systems, relational or NoSQL databases, data analysis and visualization software) but may also use…

Industrial Electrician | $55/hour

Company: Helion Group

Location: Chicago, IL

Posted Sep 16, 2025

Install, maintain, and repair electrical systems, machinery, and controls. Read and interpret electrical schematics, diagrams, and manuals.

IT Compliance Analyst

Company: Ryerson Inc

Location: Lisle, IL

Posted Sep 13, 2025

Must have a Bachelor’s of Science in Information Technology or related field. CISA certification or ability to take CISA highly preferred.

AI Engineer

Company: KonnectIT

Location: Chicago, IL

Posted Sep 16, 2025

Effectively communicate complex AI concepts to both technical and non-technical audiences. Design, develop, and maintain AI-based systems and applications.

Machine Learning Engineer / Voice-centric AI

Company: Motion Recruitment

Location: Chicago, IL

Posted Sep 15, 2025

You’ll own the full ML lifecycle—research, data pipelines, training, evaluation, deployment, and ongoing optimization—powering sub-second, natural voice…

Construction Project Manager

Company: Servpro

Location: Broadview, IL

Posted Sep 15, 2025

Should attain the OSHA 30-Hour General Industry training certification. Communicates with the customer and key stakeholders to share progress and next steps.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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