Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Registered Nurse

Company: DAVITA

Location: Evanston, IL

Posted Aug 26, 2025

Current Registered Nurse (RN) license in the state of practice; We are proud to be an equal opportunity workplace and comply with state and federal affirmative…

Graphic Designer

Company: Drury Lane Theater

Location: Oakbrook Terrace, IL

Posted Aug 25, 2025

Partner with the Creative Director to own assigned workstreams and deliverables. Contribute original ideas and solutions throughout the design and production…

Armed Security Officer - 34363

Company: Harvard Protection Services, LLC

Location: Chicago, IL

Posted Aug 26, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, and guests. Answer all phones in a professional manner.

Sous Chef I

Company: QUEST FOOD MANAGEMENT SERVICES LLC

Location: River Forest, IL

Posted Aug 26, 2025

Responsible for meeting and maintaining state and local certification requirements (Food Handler certification). Ability to read and speak Spanish.

Power Program Strategy Analyst

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 26, 2025

Bachelor of Science degree in Business, Marketing, Accounting, Finance, Economics, Statistics, Engineering or a related quantitative field.

Executive Chef

Company: Aramark

Location: Chicago, IL

Posted Aug 26, 2025

Interact directly with guests daily. Develop and maintain effective client and guest rapport for mutually beneficial business relationships.

Inbound Call Center Representative

Company: Philips

Location: Chicago, IL

Posted Aug 25, 2025

Accurately logs incoming calls, chats, and emails, documenting all support interactions in detail to ensure clear follow-up and effective issue resolution.

Luxury High-End Retail Security Officer

Company: St. Moritz Security Services

Location: Oak Brook, IL

Posted Aug 25, 2025

Valid driver’s license and clean driving record (if required for the post). Do you hold a current PERC certification and take pride in your professionalism?

Vice President, Product Manager New

Company: Galaxy Digital

Location: Chicago, IL

Posted Aug 25, 2025

Proficiency in writing product requirements as well as with product management tools like Jira, Confluence, or similar platforms, and experience with business…

SECURITY & SAFETY OFFICER

Company: Loyola University Health System

Location: Berwyn, IL

Posted Aug 26, 2025

General - Valid Illinois driver's license. Specify Degree(s): Criminal Justice, Law Enforcement, Security Admin, Fire Services or related field.

Clinical Pharmacist Heme/Onc

Company: Ann & Robert H. Lurie Children’s Hospital of Chicago

Location: Chicago, IL

Posted Aug 26, 2025

Must have data entry skills or ability to learn computer data entry. Makes independent decisions within the purview of professional prerogatives.

Quality Assurance Data Analyst

Company: Ferrara Candy Company, Inc.

Location: Chicago, IL

Posted Aug 25, 2025

Collaborate with IT and external vendors to optimize reporting tools, resolve technical issues, and implement enhancements. Want to make an impact?

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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