Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Lead Software Engineer, Full stack

Company: Capital One

Location: Chicago, IL

Posted Aug 25, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Plumber

Company: bluefrog Plumbing + Drain of Lombard, IL

Location: Elk Grove Village, IL

Posted Aug 23, 2025

Must have a valid driving license with a clean driving record and maintain a clean record. Must have and maintain a license as required by state, local and…

TIG Welder/Fabricator

Company: Meyer Tool & Mfg., Inc.

Location: Oak Lawn, IL

Posted Aug 24, 2025

Paid on-the-job ASME Pressure Vessel Code weld training and certification. Inspect your own welds, identify defects or issues, and make corrections.

Associate Director, Consumer Analytics - NA Family Care

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 23, 2025

This includes driving strategy, explaining business performance, and answering complex business questions with syndicated data sources like NielsenIQ, Circana…

Customer Service Associate

Company: Star Communications LLC.

Location: Chicago, IL

Posted Aug 25, 2025

Help resolve issues related to orders, accounts, payments, or product use. Accurately record customer interactions in systems like Zendesk or Salesforce.

Retail Sales Associate

Company: Windy City Diamonds

Location: Chicago, IL

Posted Aug 24, 2025

This individual will be the face of our brand, delivering exceptional customer experiences and driving revenue growth through expert product knowledge,…

Client Support Specialist- Greater Chicago, IL Area (REMOTE)

Company: Fidelity Investments

Location: Chicago, IL

Posted Aug 24, 2025

Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions…

Electrician

Company: PeopleShare

Location: Tinley Park, IL

Posted Aug 23, 2025

Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk,…

Sous Chef

Company: Bazaar Meat by Jose Andres

Location: Chicago, IL

Posted Aug 25, 2025

Train and develop kitchen staff; train cooks/kitchen staff in the importance of consistency in preparation and presentation.

Travel Hospice RN (Registered Nurse) in Oak Brook, IL - 958741

Company: Medical Solutions

Location: Oak Brook, IL

Posted Aug 23, 2025

Paid, private, pet-friendly housing. $1,000 unlimited referral bonus. 401(k) with company contribution. Free employee assistance program (EAP).

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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