Strong Customer Service Skills Jobs in Chicago, IL

Positions 81,525 Updated daily

Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Carpenter / Home Improvement Specialist

Company: Mr. Handyman

Location: Oak Lawn, IL

Posted Aug 22, 2025

Own your own professional grade tools for a large variety of jobs. The pay range for this position is $32 to $36+/hr and is dependent on your experience as a…

Lead Early Head Start Teacher

Company: Mary Crane Center

Location: Chicago, IL

Posted Aug 22, 2025

Coordinate lesson planning, field trips, and classroom events with the Education Coordinator. Communicate classroom expectations, routines, field trips, and…

Flex Security Officer - Western Suburbs

Company: Titan Security

Location: Downers Grove, IL

Posted Aug 23, 2025

Conduct access control and gate entry operations at warehouse locations, verifying. And security of tenants, visitors, and assets. Bi-lingual considered a plus.

Pharmacist - PRN

Company: FalconTek

Location: Hines, IL

Posted Aug 22, 2025

Full, current, and unrestricted license to practice pharmacy in a State, Territory, Commonwealth of the United States (i.e., Puerto Rico), or the District of…

Data Analyst

Company: AXA

Location: Chicago, IL

Posted Aug 23, 2025

Conduct ad hoc analysis to answer specific business questions and test hypotheses. Support continuous improvement of existing reports and explore new data…

Security Officer

Company: City Colleges of Chicago

Location: Chicago, IL

Posted Aug 22, 2025

Respond to alarms and/or service calls to ensure appropriate actions are taken. Ensure that all policies and procedures of the District are followed by students…

Research Data Analyst - Cardinal Bernardin Cancer Center

Company: Loyola University Health System

Location: Maywood, IL

Posted Aug 23, 2025

Design and build research databases and tools for efficient data entry, storage, and retrieval. Utilize statistical software tools (e.g., R, SAS, STATA, SPSS,…

Senior Analyst, Structural Market Risk

Company: BMO US

Location: Chicago, IL

Posted Aug 22, 2025

Conducts independent analysis and assessment to resolve strategic issues; breaks down strategic problems and analyzes data and information to provide insights…

Data Analyst

Company: Marmon Holdings

Location: Chicago, IL

Posted Aug 22, 2025

Bachelor’s degree in Data Analytics, Business Analytics, Statistics, Computer Science, or a related field is required. 4 weeks of Paid Parental Leave.

2nd Shift Welder TIG South

Company: Metraflex Company Inc

Location: Chicago, IL

Posted Aug 22, 2025

You will operate appropriate equipment to put together mechanical structures or parts with a great deal of precision. Familiarity with MIG welding is a plus.

Residential and Commercial Electrician

Company: B-Electric, Inc

Location: Skokie, IL

Posted Aug 22, 2025

Proficiency in using hand tools and power tools for electrical work. Troubleshooting, new installations, remodeling, service calls and repairs.

Registered Nurse - Associate Chief Nurse Primary Care

Company: US Veterans Health Administration

Location: Chicago, IL

Posted Aug 23, 2025

Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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