Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Solutions Architect, Amazon Web Services

Company: Amazon

Location: Chicago, IL

Posted Aug 20, 2025

Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation…

Sr Lead Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Aug 19, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Streeterville High Rise Garage Janitor

Company: The Building Group

Location: Chicago, IL

Posted Aug 20, 2025

Clean interior and exterior glass and ledges. Cleaning inside the garage and outside which includes watering plants, snow removal and picking up trash.

Retail Sales Associate - Chicago, West & Southwest Suburbs

Company: Wells Enterprises

Location: Chicago, IL

Posted Aug 20, 2025

Must maintain current and valid driver's license. Effectively manages time and priorities for store calls within territory. 1-3 years of selling experience.

Sous Chef

Company: LSG Sky Chefs

Location: Des Plaines, IL

Posted Aug 19, 2025

Experience: 3–5 years in commercial cooking or completion of a culinary apprenticeship or certification from a recognized culinary school.

Business Systems Data Analyst - Entry Level

Company: CGI Group, Inc.

Location: Chicago, IL

Posted Aug 20, 2025

Serve as a day-to-day technical data teammate on client engagements, with a focus on analysis and delivering scalable data engineering solutions.

Unarmed Security Officer

Company: American Heritage Protective Services, Inc.

Location: Chicago, IL

Posted Aug 20, 2025

Must have valid Driver's License with clean driving record. Demonstrated ability to gain and maintain appropriate state and local permits and licenses.

Security Officers/Supervisors - Chicago Printers Row Festival

Company: United Service Companies

Location: Chicago, IL

Posted Aug 20, 2025

Responsibilities include maintaining a welcoming environment for guests, monitoring for suspicious activities, conducting security checks, and reporting…

Senior Marketing Director

Company: Abt

Location: Glenview, IL

Posted Aug 20, 2025

Bachelor's degree in Marketing, Business Administration, or related field; MBA is a plus. The ideal candidate must have a broad background in all types of media…

Sales Associate, Paramount Advertising (Chicago)

Company: Paramount

Location: Chicago, IL

Posted Aug 19, 2025

This entry-level position aims to bring in and develop talented young people passionate about media & entertainment, advertising, and serving clients.

Project Manager - Interiors Projects

Company: Michael Page

Location: Chicago, IL

Posted Aug 20, 2025

Manage day-to-day construction field activities to ensure that project milestone dates and overall schedule completion dates are met.

Senior Graphic Designer, Pursuit & Creative

Company: Aon Corporation

Location: Chicago, IL

Posted Aug 20, 2025

Bachelor’s degree in a relevant field (e.g., graphic design, advertising design) strongly preferred or 7+ years of professional experience.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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