Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Solutions Architect, Amazon Web Services

Company: Amazon

Location: Chicago, IL

Posted Aug 20, 2025

Your broad responsibilities will include: owning the technical engagement and ultimate success around specific implementation projects; defining implementation…

Sr Lead Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Aug 19, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Streeterville High Rise Garage Janitor

Company: The Building Group

Location: Chicago, IL

Posted Aug 20, 2025

Clean interior and exterior glass and ledges. Cleaning inside the garage and outside which includes watering plants, snow removal and picking up trash.

Retail Sales Associate - Chicago, West & Southwest Suburbs

Company: Wells Enterprises

Location: Chicago, IL

Posted Aug 20, 2025

Must maintain current and valid driver's license. Effectively manages time and priorities for store calls within territory. 1-3 years of selling experience.

Sous Chef

Company: LSG Sky Chefs

Location: Des Plaines, IL

Posted Aug 19, 2025

Experience: 3–5 years in commercial cooking or completion of a culinary apprenticeship or certification from a recognized culinary school.

Business Systems Data Analyst - Entry Level

Company: CGI Group, Inc.

Location: Chicago, IL

Posted Aug 20, 2025

Serve as a day-to-day technical data teammate on client engagements, with a focus on analysis and delivering scalable data engineering solutions.

Unarmed Security Officer

Company: American Heritage Protective Services, Inc.

Location: Chicago, IL

Posted Aug 20, 2025

Must have valid Driver's License with clean driving record. Demonstrated ability to gain and maintain appropriate state and local permits and licenses.

Security Officers/Supervisors - Chicago Printers Row Festival

Company: United Service Companies

Location: Chicago, IL

Posted Aug 20, 2025

Responsibilities include maintaining a welcoming environment for guests, monitoring for suspicious activities, conducting security checks, and reporting…

Senior Marketing Director

Company: Abt

Location: Glenview, IL

Posted Aug 20, 2025

Bachelor's degree in Marketing, Business Administration, or related field; MBA is a plus. The ideal candidate must have a broad background in all types of media…

Sales Associate, Paramount Advertising (Chicago)

Company: Paramount

Location: Chicago, IL

Posted Aug 19, 2025

This entry-level position aims to bring in and develop talented young people passionate about media & entertainment, advertising, and serving clients.

Project Manager - Interiors Projects

Company: Michael Page

Location: Chicago, IL

Posted Aug 20, 2025

Manage day-to-day construction field activities to ensure that project milestone dates and overall schedule completion dates are met.

Senior Graphic Designer, Pursuit & Creative

Company: Aon Corporation

Location: Chicago, IL

Posted Aug 20, 2025

Bachelor’s degree in a relevant field (e.g., graphic design, advertising design) strongly preferred or 7+ years of professional experience.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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