Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Cybersecurity Operation Analyst 25-E-03

Company: Illinois Attorney General (IL)

Location: Chicago, IL

Posted Aug 20, 2025

This position requires a bachelor’s degree in Computer Science, Information Systems or Information/Cybersecurity or related field and a minimum 3-5 years’ work…

Senior Brand Manager - Cottonelle® Flushable Wipes

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 20, 2025

Execute clear, simple and frequent communication with the front end to ensure understanding and best in class execution of plans with retail customers.

Manager of Sales

Company: ODM Tool & Mfg. Co., Inc.

Location: McCook, IL

Posted Aug 20, 2025

Manage all aspects of the sales and marketing departments, and develop and execute the sales / marketing plans in conjunction with the President and CEO.

Construction Carpenter

Company: PM Construction

Location: Elk Grove Village, IL

Posted Aug 20, 2025

Operate hand tools, power tools, and heavy equipment safely. OSHA 10 or 30 certification preferred. Read and interpret blueprints, sketches, and construction…

MANAGER, FIELD MARKETING (REMOTE OPPORTUNITY)

Company: Hyatt Corporate Office

Location: Chicago, IL

Posted Aug 20, 2025

This role also helps to identify revenue-making opportunities and helps executes promotions and programming in the field for designated hotels.

Security Guard

Company: DraftKings

Location: Chicago, IL

Posted Aug 20, 2025

Operate metal detectors and vet guests as they pass through the devices. In this role, you'll respond to guest concerns, document incidents, and handle disputes…

Unarmed Security Officer

Company: Per Mar Security Services

Location: Hinsdale, IL

Posted Aug 20, 2025

Must have personal own vehicle! . The selected individual will patrol and secure assigned premises as well as identify risks to staff and patrons.

Incident Analyst

Company: Baer Group

Location: Rosemont, IL

Posted Aug 20, 2025

Ability to work across technical and non-technical teams. Bachelor’s Degree or a related field and 3+ years of IT experience or High school diploma with 6+…

Resource Coordinator Environmental Science Supervisor Manager Level EVS Support Services Environmental Full time Evenings

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 20, 2025

Three to five years of experience in relevant field and Supervisory experience. We offer a wide range of benefits that provide employees with tools and…

Maintenance Class A/ Helper A

Company: Community Specialists

Location: Chicago, IL

Posted Aug 20, 2025

Obtain any require city or state certification necessary for maintenance of the property. Safe operation of cleaning equipment, power tools, and hand tools.

Software Development Engineer

Company: Expedia Group

Location: Chicago, IL

Posted Aug 20, 2025

Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field or equivalent related professional experience.

Principal AI Cybersecurity Architect

Company: JPMorganChase

Location: Chicago, IL

Posted Aug 20, 2025

Translates highly complex technical issues, trends, and approaches to leadership to drive the firm’s innovation and enable leaders to make strategic, well-…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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