Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Unarmed Security Officer (Flex to Full Time)

Company: Unconquerable Security Solutions

Location: Chicago, IL

Posted Aug 19, 2025

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.

Facilities Maintenance Technician(WELDER)

Company: Central Transport

Location: Hillside, IL

Posted Aug 19, 2025

*Carpentry *– install floor tiles including ceramic and VCT, repair and hang metal/wood doors, masonry repairs, concrete repairs, drywall, and other trades.

Flex Security Officer

Company: American Heritage Protective Services, Inc.

Location: Chicago, IL

Posted Aug 19, 2025

Must have valid driver's license with 3+ years driving experience and reliable vehicle to use for employment. Assisting with restraining individuals who pose a…

Senior Program Manager – Agile (Digital Pharmacy)

Company: Chamberlain Advisors LLC

Location: Chicago, IL

Posted Aug 19, 2025

Bachelor’s degree in computer science, engineering, or related technical field (MBA or advanced degree preferred). PMP or PMI certification required.

Trade Marketing Manager - Cookies, Cones, & Crusts

Company: FERRERO

Location: Chicago, IL

Posted Aug 19, 2025

You will develop and roll out a Go-to-Market plan that sets clear standards for distribution, shelving, merchandising, and pricing (DSMP), driving executional…

Data Analyst - Insurance

Company: WAHVE

Location: Chicago, IL

Posted Aug 19, 2025

Compile and prepare data for customer analysis. *Experience* *working in a data analysis role in the insurance or financial services industry – *_*required*_.

Cabinet Maker | $32+/hr | All Shifts

Company: Helion Group

Location: Addison, IL

Posted Aug 19, 2025

Hands-on experience using hand tools, power tools, and measuring instruments. Ability to read and follow blueprints and technical drawings.

Lead Software Engineer

Company: Capital One

Location: Chicago, IL

Posted Aug 19, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Flex Security Officer-Downtown Chicago to Lake Forest

Company: P4 Security Solutions

Location: Chicago, IL

Posted Aug 19, 2025

Customer service and front desk reception. Contacting appropriate individuals (site supervisors, field management, etc.) as directed by site post orders or as…

Global Practice Architect, Security, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 19, 2025

You will orchestrate across numerous contributing teams including Solutions, Services, Partners, Product Engineering, Marketing, and GTM stakeholder…

Registered Nurses (RNs)

Company: Generations at Regency LLC

Location: Chicago, IL

Posted Aug 19, 2025

Registered Nurse (RN) licensed in the State of Illinois. Must have compassion, tolerance and understanding of older adults. Up to $43.00 per hour + Bonus!*.

Security Agent- Part Time

Company: Breakthru Beverage Group

Location: Cicero, IL

Posted Aug 19, 2025

Bachelor’s degree in related field and/or equivalent training and work experience. While performing the duties of this job, the employee is regularly required…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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