Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Controller (Construction & Engineering)

Company: V3 Companies Ltd

Location: Chicago, IL

Posted Aug 16, 2025

V3 is a 450-person consulting firm providing planning, design, construction engineering, construction management, and contracting services to an array of…

Chief Marketing Officer (CMO) Must Have Skilled Nursing Experience

Company: AA Healthcare Management

Location: Skokie, IL

Posted Aug 16, 2025

The incumbent will be responsible for developing and managing productive relationships between the company’s facilities and community hospitals.

Cashiers

Company: Sodexo Live! (Hourly)

Location: Chicago, IL

Posted Aug 15, 2025

Problem Solving & Memorable Experiences: Act as a passionate problem solver and memory maker, going the extra mile to create a warm, welcoming experience for…

Project Manager - Multifamily Construction

Company: Michael Page

Location: Chicago, IL

Posted Aug 16, 2025

Negotiate contracts with architects, vendors, contractors and other workers. Secure building permits and licenses and delivery of materials and equipment to…

Janitor

Company: Plymouth Place Senior Living

Location: La Grange Park, IL

Posted Aug 16, 2025

Comply with applicable federal, state and local laws, rules, and regulations; maintains knowledge of and follows all Plymouth Place policies and procedures.

Unarmed Security Guard- Temporary

Company: Inner Parish Security Corporation

Location: Chicago, IL

Posted Aug 16, 2025

Must be able to obtain the status of license required for the position, either Armed or Unarmed. Documenting nightly operations and filing weekly reports.

Patrol Security Guard - Temp Site

Company: Securitas

Location: Elk Grove Village, IL

Posted Aug 16, 2025

Valid Driver's License with clean driving record. Support the implementation of data protection policies and best practices. 18 years of age or older.

Framing Carpenter

Company: Pauls Framing Pro Inc

Location: Burbank, IL

Posted Aug 16, 2025

Utilize hand tools and power tools effectively for various construction activities. Competent in using hand tools and power tools for various tasks.

Hospital Pharmacist Night Shift IL

Company: Soliant

Location: Evergreen Park, IL

Posted Aug 16, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required.

Marketing Account Manager (Full-Time)

Company: Mainland

Location: Chicago, IL

Posted Aug 16, 2025

This position requires you to have a computer that has fast internet access, where you can participate in video and phone calls as well as complete work.

EJD Merchandising Program Manager

Company: Emery Jensen Distribution, LLC

Location: Oak Brook, IL

Posted Aug 15, 2025

Emery Jensen Distribution delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware…

Armed Security Officer (Part-Time)

Company: St. Moritz Security Services

Location: Chicago, IL

Posted Aug 16, 2025

Valid driver’s license and clean driving record (if required for the post). Support customer service needs at front desks, loading docks, or other key locations…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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