Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

General Construction Worker/Project Manager

Company: Archetype Homes, Inc

Location: Chicago, IL

Posted Aug 17, 2025

Complete carpentry tasks as directed, including rough framing, finish carpentry (trim), door hanging, window installation, deck building, cabinet installation,…

INSURANCE SALES AGENT-TEAM MEMBER

Company: STATE FARM INSURANCE

Location: Chicago, IL

Posted Aug 17, 2025

Answer calls from insurance customers promptly and provide a high level of service. Network in various ways to develop new prospects.

Data Scientist

Company: Deloitte

Location: Chicago, IL

Posted Aug 17, 2025

Undergraduate degree in a quantitative field (computer science, engineering, mathematics, physics, machine learning, statistics).

Housekeeping / Janitor Supervisor – Part-Time Hourly

Company: Villa Dubois Guest House

Location: Chicago, IL

Posted Aug 16, 2025

Clean guest rooms and common areas to a high standard. *Must have housekeeping/janitorial experience in hotels, Airbnb, or vacation rentals within the last 5…

Truck Driver CDL A Daily

Company: Ryder

Location: Chicago, IL

Posted Aug 16, 2025

Ensuring compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards and guidelines. Minimum 21 years of age.

UNARMED Security Officer

Company: Gamma Team Security Inc

Location: Cicero, IL

Posted Aug 17, 2025

Valid registration as a security officer. Ability to operate surveillance equipment. Report on daily activities and any security incidents.

Executive Chef

Company: Catering by Michaels

Location: Morton Grove, IL

Posted Aug 16, 2025

Strong knowledge of financial management disciplines to include but not limited to P&L, budget design and management, and financial analysis.

Janitor (Union) - Logan Square

Company: HHDC

Location: Chicago, IL

Posted Aug 16, 2025

Ability to work with lawn machinery and power tools. Keeps up the exterior cleanliness and presentation of the property, including lawn care, window washing (…

CNC Production/Machine Operator

Company: Hyperion Materials & Technologies

Location: Elk Grove Village, IL

Posted Aug 16, 2025

Basic computer competency (email, data entry into Material Mgmt. Proven independent performer that needs minimal supervision. Systems, log notes in MSWord).

Insurance Agent Customer Service Rep/Team Member

Company: State Farm Insurance Chicago,Illinois

Location: Chicago, IL

Posted Aug 17, 2025

Be able to discover gaps in insurance customers' plans during calls, address gaps in coverage - Use a customer-focused, needs-based review process to educate…

Senior Tax Associate IN OFFICE

Company: River East Tax and Accounting Services Inc

Location: Chicago, IL

Posted Aug 17, 2025

Identify and implement tax planning strategies to minimize clients’ tax liabilities. Analyze financial data to determine the appropriate tax treatment of…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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