Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

GAAP Accountant

Company: State of Illinois

Location: Chicago, IL

Posted Aug 15, 2025

Bachelor's degree in accounting, or a bachelor's degree in a related field with a minimum of 18 hours of college credit in accounting; or four or more years of…

Staff Accountant

Company: AHEAD

Location: Chicago, IL

Posted Aug 15, 2025

Ad Hoc Projects – work with broader accounting and finance function to assist with and enhance other processes as needed; perform and develop ad-hoc analysis…

Registered Nurse, Pain Clinic

Company: Loyola University Health System

Location: Burr Ridge, IL

Posted Aug 15, 2025

Certification reimbursement (up to 1 certification). Develops and implements individualized care plans based on these assessments.

Executive Sous Chef - Allstate Arena

Company: Aramark

Location: Rosemont, IL

Posted Aug 15, 2025

Interact directly with guests daily. Develop and maintain effective client and guest rapport for mutually beneficial business relationships.

Security Officer - Armed (Auburn Highland BC)

Company: Allied Universal

Location: Chicago, IL

Posted Aug 15, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Project Accountant I

Company: Gilbane Building Company

Location: Chicago, IL

Posted Aug 15, 2025

Associate’s or Bachelor's degree in Accounting, Finance, Business, or a related field. Gilbane is seeking an Accountant I to assist the accounting staff in…

Ravenswood Studio, Overhire Carpenter

Company: Ravenswood Studio

Location: Lincolnwood, IL

Posted Aug 15, 2025

Provide and maintain personal hand tools, cordless power tools, layout tools, and appropriate tool storage. Relevant degree/diploma, professional certification,…

Bridge & Bldg Carpenter Help- Chicago, IL

Company: Union Pacific

Location: Chicago, IL

Posted Aug 15, 2025

Execute a range of tasks such as painting, framing, and installing bridge timbers, conducting pile driving, executing masonry repairs on bridges (including…

Custodian

Company: Giesecke+Devrient

Location: Bolingbrook, IL

Posted Aug 15, 2025

Use industrial walk-behind floor scrubber. Maintain cleanliness of floors, including sweeping, mopping, and waxing. High School Diploma or GED preferred.

Customer Service Representative II

Company: Shure

Location: Niles, IL

Posted Aug 15, 2025

Fields entry level product related inquiries. Supports sales team by developing and maintaining positive customer relations, with clients/customers, which can…

C++ Software Engineer

Company: Citadel Securities

Location: Chicago, IL

Posted Aug 15, 2025

Bachelor’s (or higher) degree in a Computer Science, Engineering or related field. Partner and Deliver: Collaborate directly with traders, researchers, and…

FAS Pursuit Manager

Company: Deloitte

Location: Chicago, IL

Posted Aug 15, 2025

Collaborate with Technical Teams: Work with technical teams to develop clear, effective, and consistent content.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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