Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Machine Operator I (7:00am to 3:30pm) MBAF

Company: G&W Electric Co

Location: Blue Island, IL

Posted Aug 14, 2025

Air-conditioned/heated state-of-the-art manufacturing facility. Set up and operate machinery using hand tools as necessary. Short and Long-Term Disability.

Project Manager

Company: Ryan Specialty

Location: Chicago, IL

Posted Aug 14, 2025

Identifies potential risks and develops mitigation strategies monitoring and managing risks throughout the project lifecycle.

Production Operator Lead 3rd shift

Company: Daubert Chemical Co. Inc.

Location: Forest View, IL

Posted Aug 14, 2025

Must have computer skills for data entry and completion of company online training courses. Ability to manage, train and develop employees; ability to give and…

Industrial Electrician

Company: Maintenance Engineering Solutions

Location: Alsip, IL

Posted Aug 14, 2025

We are currently seeking an experienced Industrial Electrician who will be responsible for supporting plant operations by troubleshooting, repairing, replacing,…

Staff Accountant

Company: Dhaliwal Labs

Location: Bedford Park, IL

Posted Aug 14, 2025

Ideally, the candidate will be qualified to a bachelor’s degree level. Conduct financial analysis to identify trends, variances, and opportunities for…

Software Engineer

Company: Echo Global Logistics

Location: Chicago, IL

Posted Aug 14, 2025

Contributes to technical design including high-level conceptual diagram, ERD, service contracts using C# and SQL based technologies (open to other languages) in…

Supervisor Temp Services Care Agent

Company: Lakeshore Recycling Systems LLC

Location: Rosemont, IL

Posted Aug 14, 2025

Monitors or reviews calls or other correspondence between representatives and customers and ensures that representatives are informed about changes to company…

Promotional Products Subject Matter Expert

Company: Main St.

Location: Chicago, IL

Posted Aug 14, 2025

Main Street delivers impactful brand stories through design, displays, promotional, print, packaging, and fulfillment. Ability to travel 20% of the time.

Licensed Special Education Teacher (SPED)

Company: Healthpro Heritage, LLC

Location: Cicero, IL

Posted Aug 14, 2025

Must hold a current license to practice in the state of ?state. Conduct initial screenings as well as comprehensive evaluations Participate in the IEP process…

EXECUTIVE SOUS CHEF

Company: Culinaire

Location: Chicago, IL

Posted Aug 14, 2025

Recognized as the technical expert, teacher and trainer for this operation and the culinary team. Current and cutting edge on new products, presentations, and…

Construction Project Manager

Company: Evergreen Real Estate Services Llc

Location: Chicago, IL

Posted Aug 14, 2025

Valid driver’s license required. Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or related field required.

Police Officer (Active or Retired)

Company: ACCEL ENTERTAINMENT

Location: Wheeling, IL

Posted Aug 14, 2025

Valid driver’s license; clean driving record. The primary duties of this position include, but are not limited to, providing safety and security to employees…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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