Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Housekeeping Attendant

Company: East Bank Club

Location: Chicago, IL

Posted Aug 14, 2025

The Locker Room Housekeeping Attendant will help foster the culture of East Bank Club by maintaining a clean, organized, and fully stocked locker room while…

Senior Data Scientist

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 14, 2025

Additionally, we require: experience running projects from inception to deployment; familiar with the product development lifecycle; proficiency in SQL, Python,…

Construction Project Manager - Steel Fabrication - Base Salary to 120k/year - Chicago, IL

Company: AllSearch Professional Staffing

Location: Chicago, IL

Posted Aug 14, 2025

Complete all required paperwork, RFI’s drawings, and potential design changes. Evaluate and negotiate between general contractor and the erector.

Assistant Designer/ Sales Assistant

Company: Stone City Kitchen & Bath

Location: Chicago, IL

Posted Aug 14, 2025

We are looking for an Assistant to our Sales Associates to manage transactions, from design, budgeting and project managing. Must have strong follow-up skills.

Lamination Machine Operator - 2nd Shift w/ Shift Differential $$$

Company: PAXXUS

Location: Addison, IL

Posted Aug 14, 2025

Experience operating lamination equipment in a manufacturing facility. Ability to read user manuals and complete documentation in English.

Registered Nurse (RN)

Company: Northwestern Women's Health Associates

Location: Chicago, IL

Posted Aug 14, 2025

Current and valid RN license. Managing and triaging patient calls and electronic messages to prioritize care. This position is full-time, in-person.

Non CDL Truck Driver

Company: Tnt Intermodal llc

Location: Chicago, IL

Posted Aug 14, 2025

Experience driving box trucks or similar vehicles. Safely operate a 26ft dock high air ride box truck. Load and unload cargo, ensuring proper handling and…

Registered Nurse (RN)

Company: ALIYA on 87th

Location: Chicago, IL

Posted Aug 14, 2025

Active Registered Nurse (RN) license in the state of Illinois. Collaborate with allied health team members to develop and implement individualized care plans.

HVAC Master Technician/Technical Trainer

Company: Leslie Heating & Cooling

Location: Lombard, IL

Posted Aug 14, 2025

Provide field support and advanced troubleshooting for complex service or turnover calls. Run service calls (on demand). $85,000 – $125,000 per year*.

Security Agent- Part Time

Company: Breakthru Beverage Group

Location: Cicero, IL

Posted Aug 14, 2025

Bachelor’s degree in related field and/or equivalent training and work experience. While performing the duties of this job, the employee is regularly required…

Office Administrator and Data Analyst

Company: E. J. Basler Company

Location: Schiller Park, IL

Posted Aug 14, 2025

Bachelor's degree in business, data analytics, or a related field. Perform regular data entry and data maintenance to ensure accuracy and consistency across…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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