Strong Customer Service Skills Jobs in Chicago, IL

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Looking for Strong Customer Service Skills jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Chicago, IL area.

Housekeeping Attendant

Company: East Bank Club

Location: Chicago, IL

Posted Aug 14, 2025

The Locker Room Housekeeping Attendant will help foster the culture of East Bank Club by maintaining a clean, organized, and fully stocked locker room while…

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Senior Data Scientist

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 14, 2025

Additionally, we require: experience running projects from inception to deployment; familiar with the product development lifecycle; proficiency in SQL, Python,…

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Construction Project Manager - Steel Fabrication - Base Salary to 120k/year - Chicago, IL

Company: AllSearch Professional Staffing

Location: Chicago, IL

Posted Aug 14, 2025

Complete all required paperwork, RFI’s drawings, and potential design changes. Evaluate and negotiate between general contractor and the erector.

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Assistant Designer/ Sales Assistant

Company: Stone City Kitchen & Bath

Location: Chicago, IL

Posted Aug 14, 2025

We are looking for an Assistant to our Sales Associates to manage transactions, from design, budgeting and project managing. Must have strong follow-up skills.

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Lamination Machine Operator - 2nd Shift w/ Shift Differential $$$

Company: PAXXUS

Location: Addison, IL

Posted Aug 14, 2025

Experience operating lamination equipment in a manufacturing facility. Ability to read user manuals and complete documentation in English.

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Registered Nurse (RN)

Company: Northwestern Women's Health Associates

Location: Chicago, IL

Posted Aug 14, 2025

Current and valid RN license. Managing and triaging patient calls and electronic messages to prioritize care. This position is full-time, in-person.

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Non CDL Truck Driver

Company: Tnt Intermodal llc

Location: Chicago, IL

Posted Aug 14, 2025

Experience driving box trucks or similar vehicles. Safely operate a 26ft dock high air ride box truck. Load and unload cargo, ensuring proper handling and…

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full-time

Clinical Associates - Transplant Hepatology

Company: The University of Chicago

Location: Chicago, Illinois

Posted Aug 14, 2025

View Details Apply on healthecareers.com

Registered Nurse (RN)

Company: ALIYA on 87th

Location: Chicago, IL

Posted Aug 14, 2025

Active Registered Nurse (RN) license in the state of Illinois. Collaborate with allied health team members to develop and implement individualized care plans.

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HVAC Master Technician/Technical Trainer

Company: Leslie Heating & Cooling

Location: Lombard, IL

Posted Aug 14, 2025

Provide field support and advanced troubleshooting for complex service or turnover calls. Run service calls (on demand). $85,000 – $125,000 per year*.

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Security Agent- Part Time

Company: Breakthru Beverage Group

Location: Cicero, IL

Posted Aug 14, 2025

Bachelor’s degree in related field and/or equivalent training and work experience. While performing the duties of this job, the employee is regularly required…

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Office Administrator and Data Analyst

Company: E. J. Basler Company

Location: Schiller Park, IL

Posted Aug 14, 2025

Bachelor's degree in business, data analytics, or a related field. Perform regular data entry and data maintenance to ensure accuracy and consistency across…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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