Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Frontend Engineer

Company: Odyssey

Location: New York, NY

Posted Oct 03, 2025

You’ll work side-by-side with our product, design, and engineering teams to build polished, scalable, and user-friendly interfaces that make accessing education…

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Penetration Testing Analyst

Company: Drawbridge Partners

Location: New York, NY

Posted Oct 02, 2025

Knowledge of penetration testing principles, tools, and techniques (e.g., metasploit, neosploit, etc.), and the ability to identify systemic security issues…

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Security Guard

Company: Safeguard Protected

Location: New York, NY

Posted Oct 02, 2025

High school diploma or equivalent; additional security training or certification is preferred. Guards should stand at the front door,.

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Senior Cloud Engineer

Company: Atrium Staffing

Location: New York, NY

Posted Oct 03, 2025

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.

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PLASTERER (HOUSING AUTH-40 HRS/WK)

Company: NYC HOUSING AUTHORITY

Location: Bronx, NY

Posted Oct 03, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

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Presentation Designer (Investment Banking) - 2nd Shift (On-site)

Company: RR Donnelley

Location: New York, NY

Posted Oct 03, 2025

Proficiency with design and data visualization tools, including Adobe Creative Suite (Illustrator, Photoshop, etc.). High proficiency in Microsoft PowerPoint.

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City Custodial Assistant

Company: OFF OF PAYROLL ADMINISTRATION

Location: Manhattan, NY

Posted Oct 03, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

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Oiler

Company: DEPT OF PARKS & RECREATION

Location: New York, NY

Posted Oct 03, 2025

There may be certain age requirements to obtain this license. As a prospective employee of the City of New York, you may be eligible for federal loan…

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Electrician

Company: Newland Electrical Inc.

Location: Jamaica, NY

Posted Oct 03, 2025

Licensing: Valid electrician’s license or certification (as per state requirements). Proficiency in using diagnostic tools, hand tools, and power tools.

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Career Culinary Arts Chef Instructor (Full-time)

Company: Institute of Culinary Education (ICE)

Location: New York, NY

Posted Oct 02, 2025

Conduct in-classroom demonstrations as required by curriculum. Demonstrate techniques and concepts as required by the curriculum.

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Graphic Illustrator Specialist

Company: Macy’s

Location: New York, NY

Posted Oct 03, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Communication and Collaboration: Excellent written…

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Distinguished AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 03, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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