Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Electrician - Instructor

Company: The Fedcap Group

Location: New York, NY

Posted Oct 01, 2025

Founded in 1961, Apex serves about 1,400 students annually with seven 900-hour certificate courses in skilled trades including refrigeration, automotive service…

Graphic Designer

Company: Ralph Lauren

Location: New York, NY

Posted Oct 01, 2025

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel,…

Licensed Plumber (Water Heater Installs)-League City, TX

Company: ARS-Rescue Rooter

Location: League City, TX

Posted Oct 01, 2025

A valid driver’s license is required. A valid Texas Plumbing license (Tradesman or higher). Must be able to climb ladders, work overhead, manipulate and…

ELECTRICIAN IV

Company: Brantner and Associates, Inc

Location: Redwood City, CA

Posted Oct 01, 2025

If TE determines that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance…

Electrician

Company: Power Design, Inc.

Location: New York, NY

Posted Oct 01, 2025

Ensure code compliance by inspecting and testing electrical systems, equipment, and components to identify hazards or needed repairs.

Welder - Combination

Company: Watts

Location: Blauvelt, NY

Posted Oct 01, 2025

Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities.

ELECTRICIAN IV

Company: TE Connectivity

Location: Redwood City, CA

Posted Oct 01, 2025

If TE determines that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance…

Welder I

Company: EPSILON SYSTEMS

Location: National City, CA

Posted Oct 01, 2025

Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models.

Data Scientist I - Hybrid

Company: Radian

Location: New York, NY

Posted Oct 01, 2025

Analysis and recommendations on alternative credit structures, risk sharing arrangements, and/or non-traditional manners in which to participate and take on…

ELECTRICIAN IV

Company: BRANTNER & ASSOCIATES INC. (CA)

Location: Redwood City, CA

Posted Oct 01, 2025

Under these regulations, it may be necessary for TE to verify a candidate's national origin and/or citizenship status to determine whether a U.S. or other…

Welder II

Company: EPSILON SYSTEMS

Location: National City, CA

Posted Oct 01, 2025

Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models.

Plumber

Company: Banner Health

Location: Sun City West, AZ

Posted Oct 01, 2025

Requires at least four years of diversified work experience as a plumber and the ability to demonstrate advanced skills in the plumbing and mechanical field.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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