Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Welder - Fabricator / Valve Technician Assembler

Company: Williams Valve

Location: Long Island City, NY

Posted Sep 30, 2025

Use of pneumatic air tools, various hand tools and shop equipment. Operate welding equipment, including MIG, TIG, and arc welders, to fabricate and repair…

Executive Chef

Company: Major Food Group

Location: New York, NY

Posted Sep 30, 2025

The Executive Chef will work closely with General Manager to ensure efficient operation and the satisfaction of guests. Team oriented and positive attitude.

Junior Data Scientist

Company: Jetro / Restaurant Depot

Location: Whitestone, NY

Posted Sep 30, 2025

Demonstrated ability to take real-world analytics/data science projects from start to finish – including data cleaning, descriptive analysis, predictive…

Sheet Metal Worker

Company: Metropolitan Transportation Authority

Location: Queens, NY

Posted Sep 30, 2025

Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or…

Senior Business Analyst – Transaction Banking Technology

Company: MUFG Bank, Ltd.

Location: Jersey City, NJ

Posted Sep 30, 2025

7+ years of business analyst / systems analysis experience, with at least 3-5 years in transaction banking, payments, cash management, or related financial…

Business Analyst, Data & Analytics

Company: The New York Public Library

Location: New York, NY

Posted Sep 30, 2025

Help staff across NYPL to understand and effectively use Digital’s data platforms and tools through creating documentation, office hours, responding to queries,…

Senior Business Analyst – Transaction Banking Technology

Company: MUFG Bank, Ltd.

Location: New York, NY

Posted Sep 30, 2025

7+ years of business analyst / systems analysis experience, with at least 3-5 years in transaction banking, payments, cash management, or related financial…

Graphic Designer

Company: JONATHAN Y DESIGNS

Location: New York, NY

Posted Sep 30, 2025

Work with a wide range of media like Shutterstock and use graphic design software such as Photoshop and Illustrator.

Maximo Analyst

Company: Allied Staff Augmentation Partners, Inc.

Location: White Plains, NY

Posted Sep 30, 2025

Responsibilities will range from administrator to analysis documentation with technical teams. Functional knowledge of Environmental Health & Safety principles,…

Senior Sous Chef

Company: Laurel Grill

Location: Culver City, CA

Posted Sep 30, 2025

A culinary degree or relevant certification is a plus. Proficiency in using kitchen equipment and tools. As the Senior Sous Chef, you will play a crucial role…

Custodial Supervisor

Company: SBM Management

Location: Queens, NY

Posted Oct 01, 2025

May be required to have a valid driver’s license. CPR/AED/First Aid certification a plus. Ensure specified contract services are provided by the contractor by…

Data Scientist II

Company: Radian

Location: New York, NY

Posted Sep 30, 2025

Analysis and recommendations on alternative credit structures, risk sharing arrangements, and/or non-traditional manners in which to participate and take on…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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