Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Custodian

Company: POLICE DEPARTMENT

Location: New York, NY

Posted Sep 30, 2025

The Facility's Management Division plays a critical role in keeping Department Facilities operating safely for staff and visitors as it oversees the upkeep and…

Data and Reporting Analyst

Company: Brown Brothers Harriman

Location: New York, NY

Posted Sep 30, 2025

In this role, you will develop your skill set in quantitative analysis and risk management, and gain in depth knowledge of financial products, regulatory…

Retail Sales Associate

Company: P.C. Richard & Son, LLC

Location: New York, NY

Posted Sep 29, 2025

Providing excellent customer service before, during and after the sale in person and over the telephone. Entering the sale in our computerized Point of Sale…

STEEL MANUFACTURER

Company: Dural

Location: Brooklyn, NY

Posted Sep 29, 2025

Ability to read and understand technical drawings and blueprints. Read technical drawings, and specifications to produce elevator parts like frames, brackets,…

Customer Service Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Sep 30, 2025

The CSR recommends solutions based on customer needs and refers the customer to a licensed representative of ABS Associates of NY, Inc. when appropriate and…

Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Sep 30, 2025

Bachelor’s degree in Culinary Arts or related field preferred; certificate in culinary arts, pastry-making, baking is a plus.

Master/Supervising Electrician – Solar Industry

Company: Infinity Solar USA

Location: Queens, NY

Posted Sep 29, 2025

This individual will serve as the qualifying license holder for multiple jurisdictions, ensuring that all installations meet NEC, state, and local code…

Clinical Pharmacy Specialist I - Lymphoma

Company: Memorial Sloan Kettering Cancer Center

Location: New York, NY

Posted Sep 30, 2025

Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research…

Entry Level Software Developer

Company: Property Matrix

Location: Culver City, CA

Posted Sep 29, 2025

As an Entry Level Software Developer, you’ll take part in the design and development of software for the current and next generation of Property Matrix as a…

Lead Glazier

Company: Capitol Glass & Sash Co Inc

Location: Long Island City, NY

Posted Sep 29, 2025

Glass installation: 5 years (Required). 5-10 years experience of installing one or more of the following (frame less glass shower enclosure, mirrors, glass…

House Supervisor (RN) - Full Time Nights

Company: BOULDER CITY HOSPITAL.

Location: Boulder City, NV

Posted Sep 29, 2025

Adjusts staffing as need arises and calls in replacement personnel when necessary. Makes independent decisions when there is no established policy or regulation…

Chef Instructor

Company: The Fedcap Group

Location: New York, NY

Posted Sep 30, 2025

Founded in 1961, Apex serves about 1,400 students annually with seven 900-hour certificate courses in skilled trades including refrigeration, automotive service…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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