Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Sr. Manager, Search Engine Optimization

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Establish standardized measurement frameworks for…

School Nurse

Company: BelovED Community & Empowerment Academy Charter Schools

Location: Jersey City, NJ

Posted Sep 12, 2025

Participating in events outside of normal school hours such as family nights, student performances, field trips, and teacher–parent conferences.

Technical Solutions Architect

Company: Atrium Staffing

Location: Bronx, NY

Posted Sep 13, 2025

The Technical Solutions Architect will provide skilled technical and functional expertise in advanced, state-of-the-art IT methods, theories, and techniques for…

Director, Brand Strategy - Private Brands

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Develop comprehensive brand strategies, including…

Explosives Dog Handler – MUST OWN TRAINED SHEPHERD OR MALINOIS (Short Term/On-call)

Company: GARDAWORLD FEDERAL SERVICES LLC

Location: New York, NY

Posted Sep 12, 2025

The EDC Handler shall obtain and maintain any state security officer licensing requirements. Possess a state Firearms licensure. Must be a US citizen.

VP, Loyalty & Customer Lifetime Value

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Lead enterprise-wide loyalty and credit programs,…

$24 to $28 hr. State of New York. Armed Security Officer Seasonal Work Starts In September & October

Company: ABA Protection Inc

Location: Bronx, NY

Posted Sep 13, 2025

Implement militarized strategies in alignment with company protocols. Proven experience in surveillance and security operations.

Preschool Lead Teacher

Company: All My Children Daycare & Nursery School

Location: New York, NY

Posted Sep 15, 2025

BA in Early Childhood Education or related field. Ability to organize and reflect teaching goals and progress in documentation: lesson plans, assessments and…

Registered Nurse

Company: NewYork-Presbyterian

Location: Brooklyn, NY

Posted Sep 15, 2025

Current New York State RN license. BLS, ACLS and PALS certifications from the American Heart Association. Registered Nurse - RN - Emergency Department (ED) –…

Store Associate

Company: The UPS Store - Retail Center Sales Associate

Location: Manhattan, NY

Posted Sep 12, 2025

New York Notary desirable; if not already a notary, must be able to qualify for notary license. Perform end of day duties: reconciliation of cash, credit cards,…

Client Services Associate

Company: The Forum Group

Location: New York, NY

Posted Sep 15, 2025

Support the team with additional tasks and maintain high standards of service. They operate with the utmost professionalism, integrity, and attention to detail,…

Selling - Customer Service Representative

Company: The Chefs' Warehouse

Location: Bronx, NY

Posted Sep 12, 2025

Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system. Direct phone calls to the appropriate team members.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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