Strong Customer Service Skills Jobs in New York City, NY

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Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Campaign Marketing Manager - Institutional

Company: Macquarie Group Limited

Location: New York, NY

Posted Sep 11, 2025

In this role, you will lead efforts to design, manage, and evaluate strategic Institutional marketing initiatives across infrastructure and real assets, green…

Culinary Director

Company: Confidential

Location: New York, NY

Posted Sep 11, 2025

Lead, mentor, and develop Executive Chefs and BOH management teams. Implement operational systems and procedures to drive efficiency, reduce costs, and improve…

Senior Brand Designer

Company: Electronic Arts

Location: Redwood City, CA

Posted Sep 10, 2025

Familiarity with performance design, social, A/B testing, or lifecycle marketing. Design compelling creative for marketing campaigns, lifecycle communications,…

Branch Sales Associate

Company: Carrier Enterprise

Location: Long Island City, NY

Posted Sep 12, 2025

Handle cash, checks, and credit card transactions with precision. Technical Support: Assist customers in troubleshooting and finding solutions to technical…

Licensed NJ Electrician – Join Our Growing Team

Company: ELECTRICAL CONTRACTING CORP.

Location: Staten Island, NY

Posted Sep 10, 2025

Perform electrical installations, service, and troubleshooting in New Jersey and NYC projects. Experience in residential and commercial electrical work.

Senior Accounts Payable Accountant Req-4749

Company: BronxWorks

Location: Bronx, NY

Posted Sep 11, 2025

Assist in annual independent audit by preparing schedules and other information as directed by Controller. Involved in the day-to-day processes of the accounts…

Campaign Marketing Manager - Wealth

Company: Macquarie Group Limited

Location: New York, NY

Posted Sep 11, 2025

In this role, you’ll collaborate with specialist teams and cross-functional stakeholders to deliver impactful campaigns across owned, earned, and paid channels,…

Graphic Designer - Junior

Company: SKATIE

Location: Culver City, CA

Posted Sep 12, 2025

Design and edit content for web, social, email, and campaigns. A strong portfolio that shows both creative ideas and technical execution.

Registered Nurse (RN) – Uniform Assessments

Company: Priority Group Services

Location: New York, NY

Posted Sep 11, 2025

Active *Registered Nurse (RN) license* in New York State (required). As an RN in this role, you will conduct in-home or on-site assessments, complete required…

Board Certified Behavioral Analyst- San Diego - EBSH Home experienced

Company: Redwood Family Care Network

Location: National City, CA

Posted Sep 11, 2025

Master’s degree in related field preferred, BCBA credential required. This position will require a valid California ID or Driver’s License.

Senior Site Analytics Analyst - Performance Planning

Company: Macy’s

Location: New York, NY

Posted Sep 12, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Present financial analysis and insights to senior…

Staff Pharmacist

Company: HEALTHLINE RX PHARMACY INC

Location: Brooklyn, NY

Posted Sep 11, 2025

Active and unrestricted New York State Pharmacist license. Provide immunizations and other clinical services in line with state guidelines.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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