Strong Customer Service Skills Jobs in New York City, NY

1,716,793 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the New York City, NY area.

Customer Service Representative - Telecom

Company: AMS Community Connections

Location: Culver City, CA

Posted Sep 17, 2025

Provide post-enrollment support by assisting with basic troubleshooting and answering service-related questions.

Financial Systems Analyst

Company: Allied Staff Augmentation Partners, Inc.

Location: White Plains, NY

Posted Sep 17, 2025

Implement financial models and modeling changes to quantify the potential impacts of industry changes and changes in NYPA’s overall business, including net…

Senior Accountant

Company: CEMCO LLC

Location: City of Industry, CA

Posted Sep 18, 2025

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Prepare state and local reporting.

Measure & Installation Technician

Company: Russell Tobin & Associates

Location: New York, NY

Posted Sep 17, 2025

Active driver's license and insurable. Significant experience with the use of a common hand, and power tools including but not limited to power drill, impact…

Fraud Risk Data Analyst

Company: Rippling

Location: New York, NY

Posted Sep 17, 2025

Leverage data analysis and fraud detection tools to make informed decisions. Utilize SQL to regularly assess fraud risk across new customers, recommending and…

CDL A Local Delivery Truck Driver

Company: Sysco

Location: New York, NY

Posted Sep 18, 2025

License to drive - valid Class A Commercial Driver License (CDL) with a clean driving record. Our truck drivers build relationships with each customer using…

Data Analyst III Healthcare Analytics

Company: Fidelis Care

Location: New York, NY

Posted Sep 17, 2025

Education/Experience: Bachelor’s degree in business, economics, statistics, mathematics, actuarial science, public health, health informatics, healthcare…

HVAC & Refrigeration Repair Technician

Company: Hogsalt New York

Location: New York, NY

Posted Sep 18, 2025

Must have a valid driver's license. Minimum of 2 years in-field experience with commercial HVAC and Refrigeration. Perform repairs in the following areas.

Executive Chef

Company: Confidential

Location: White Plains, NY

Posted Sep 17, 2025

Our Executive Chef will lead our culinary team, developing and implementing popular, healthy, and trending menus, while overseeing the budget, ordering, and…

Operations Lead

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 17, 2025

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial…

Welder/Fabricator - TIG

Company: Approved Storage & Waste Hauling

Location: Mount Vernon, NY

Posted Sep 17, 2025

Utilize hand tools, power tools, and machinery for assembly and fabrication tasks. Ability to operate power tools and hand tools safely.

RN Coordinator

Company: IRI

Location: Brooklyn, NY

Posted Sep 17, 2025

Must have a car with a valid driver's license in good standing. Oversee and coordinate medication administration programs to ensure that all staff is well…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages